IN India Bachelor's Degree
Restaurant and Food Service Operations
Covers, service flow, cost control and a kitchen that keeps up.
What the course covers
8 modules, 32 topics. Open any one to see what sits inside it.
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- 1.1 Concept, positioning and market
- 1.2 The economics of a single cover
- 1.3 Front of house and back of house as one system
- 1.4 Service styles
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- 2.1 Menu design and engineering
- 2.2 Costing a dish, and setting the price
- 2.3 Dietary requirements and allergens
- 2.4 Menu changes and seasonality
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- 3.1 Mise en place and opening checks
- 3.2 Table setup and standards
- 3.3 Briefing the team before service
- 3.4 Forecasting covers and staffing to them
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- 4.1 Greeting, seating and table management
- 4.2 Taking an order, and selling well
- 4.3 The sequence of service
- 4.4 Wine, drinks and pairing basics
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- 5.1 Communication between kitchen and floor
- 5.2 Timing courses and managing tickets
- 5.3 When the kitchen backs up
- 5.4 Returns, remakes and comps
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- 6.1 Sections, stations and workload
- 6.2 Peaks, waits and queue management
- 6.3 Reservations, walk-ins and no-shows
- 6.4 Closing and cash-up
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- 7.1 Food cost, gross profit and waste
- 7.2 Stock, ordering and suppliers
- 7.3 Labour cost and building a rota
- 7.4 Portion control and yield
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- 8.1 Hygiene and safety during service
- 8.2 Guest feedback, and responding to reviews
- 8.3 Training and keeping floor staff
- 8.4 Reviewing performance, and changing the offer
What you will be able to do
By the end of this course you will be able to explain and apply:
- Concept, positioning and market
- Menu design and engineering
- Mise en place and opening checks
- Greeting, seating and table management
- Sections, stations and workload
- Hygiene and safety during service
Why take it
Who it is for
Designed for
- Bachelor's Degree students in India
- Studying: BHM / BHMCT, B.Sc. Hospitality & Hotel Administration, BBA Aviation, BBA Tourism
- Recent graduates strengthening a CV
- Anyone working in this field without a formal qualification
What you need
- No prior course needed
- A phone, tablet or computer
- About two hours in total
- Each of the five courses stands alone
Questions
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About two hours in total — eight modules of roughly fifteen minutes. You can do it in one sitting or spread it across a week. Your place is saved either way.
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No. There is no prerequisite course and no software to install. A phone, tablet or computer with an internet connection is enough.
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Yes. This course is placed at Bachelor's Degree for India, and the content is written for that level. If you are at a different stage, change your level at the top of the page and the courses will change with it.
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A certificate for the course, carrying an ID that your college or an employer can check on our verification page. You keep access to the material afterwards.
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Yes — ₹450 for this course on its own, or ₹1,450 for all five in this set, which works out cheaper if you want more than one.
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There is a short quiz at the end of each module so you can check what stuck. It is not timed and you can retake it.
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Change your country using the picker at the top. Level names, degree names and prices all switch to that country, and the courses adjust to its education system.
Wording shown for India. Pick a different country at the top and the terms, currency and programme names change with it.