Behaviour Support Basics

Prevent, de-escalate and respond consistently and fairly.

What the course covers

8 modules, 32 topics. Open any one to see what sits inside it.

1. 1.1 Behaviour as communication
2. 1.2 What sits behind the behaviours you see most
3. 1.3 Consistency as the foundation
4. 1.4 Your own reaction as part of the situation
1. 2.1 Routines, structure and predictability
2. 2.2 Relationships built before you need them
3. 2.3 Clear expectations and reminders
4. 2.4 Engagement, and work pitched right
1. 3.1 Specific praise and positive recognition
2. 3.2 Non-verbal cues and proximity
3. 3.3 Choices, and take-up time
4. 3.4 Redirecting without confrontation
1. 4.1 Recognising the build-up
2. 4.2 De-escalation in language and tone
3. 4.3 Reducing the audience
4. 4.4 Keeping everyone safe
1. 5.1 Recovery time before any conversation
2. 5.2 Repair and restorative approaches
3. 5.3 Consequences that are fair and understood
4. 5.4 Recording and reporting
1. 6.1 Behaviour linked to additional needs
2. 6.2 Anxiety, avoidance and refusal to come to school
3. 6.3 Trauma-informed approaches in outline
4. 6.4 Individual plans, and working to them
1. 7.1 Working to the school's policy
2. 7.2 Talking to parents about behaviour
3. 7.3 Working with pastoral and specialist staff
4. 7.4 The culture of the whole class
1. 8.1 Not taking behaviour personally
2. 8.2 Debriefing and support
3. 8.3 Physical intervention: the limits, in outline
4. 8.4 Reflecting on and improving your practice

By the end of this course you will be able to explain and apply:

Two hours, not two months Eight short modules. Finish in a day, or do one module a night for a week.

Job-ready from the first module Everything here is a task you will actually be asked to do at work, not theory you will never use.

Built for a phone Watch on the bus, pause mid-module, pick up where you stopped. No download, no lab.

A certificate that can be checked Every certificate carries an ID your college or an employer can verify on our site.

About two hours in total — eight modules of roughly fifteen minutes. You can do it in one sitting or spread it across a week. Your place is saved either way.
No. There is no prerequisite course and no software to install. A phone, tablet or computer with an internet connection is enough.
Yes. This course is placed at Pre-degree / Foundation for India, and the content is written for that level. If you are at a different stage, change your level at the top of the page and the courses will change with it.
A certificate for the course, carrying an ID that your college or an employer can check on our verification page. You keep access to the material afterwards.
Yes — ₹450 for this course on its own, or ₹1,450 for all five in this set, which works out cheaper if you want more than one.
There is a short quiz at the end of each module so you can check what stuck. It is not timed and you can retake it.
Change your country using the picker at the top. Level names, degree names and prices all switch to that country, and the courses adjust to its education system.

Wording shown for India. Pick a different country at the top and the terms, currency and programme names change with it.