Office Administration Essentials

Diary, documents, filing and the coordination that keeps an office working.

What the course covers

8 modules, 32 topics. Open any one to see what sits inside it.

1. 1.1 What an administrator actually holds together
2. 1.2 Working to a manager and to a team
3. 1.3 Confidentiality and discretion
4. 1.4 Prioritising when everything is urgent
1. 2.1 Managing a diary that keeps changing
2. 2.2 Booking rooms, people and equipment
3. 2.3 Agendas and papers sent out in time
4. 2.4 Taking minutes and chasing the actions
1. 3.1 Producing clean documents quickly
2. 3.2 Templates, styles and house format
3. 3.3 Proofreading your own work
4. 3.4 Version control and file naming
1. 4.1 A filing structure other people can follow
2. 4.2 Paper and digital records side by side
3. 4.3 Retention and secure disposal
4. 4.4 Finding something fast under pressure
1. 5.1 Managing an inbox that never empties
2. 5.2 Phone handling and taking a message
3. 5.3 Visitors and reception duties
4. 5.4 Drafting on someone else's behalf
1. 6.1 Raising and tracking purchase orders
2. 6.2 Checking and processing invoices
3. 6.3 Petty cash and expenses
4. 6.4 Suppliers, contacts and quotes
1. 7.1 Organising travel and accommodation
2. 7.2 Arranging an internal event
3. 7.3 Setting up a new starter
4. 7.4 Working with facilities and IT
1. 8.1 Systems that save you time
2. 8.2 Spreadsheets for tracking
3. 8.3 Handover and covering absence
4. 8.4 Improving a process nobody has questioned

By the end of this course you will be able to explain and apply:

Two hours, not two months Eight short modules. Finish in a day, or do one module a night for a week.

Job-ready from the first module Everything here is a task you will actually be asked to do at work, not theory you will never use.

Built for a phone Watch on the bus, pause mid-module, pick up where you stopped. No download, no lab.

A certificate that can be checked Every certificate carries an ID your college or an employer can verify on our site.

About two hours in total — eight modules of roughly fifteen minutes. You can do it in one sitting or spread it across a week. Your place is saved either way.
No. There is no prerequisite course and no software to install. A phone, tablet or computer with an internet connection is enough.
Yes. This course is placed at Pre-degree / Foundation for India, and the content is written for that level. If you are at a different stage, change your level at the top of the page and the courses will change with it.
A certificate for the course, carrying an ID that your college or an employer can check on our verification page. You keep access to the material afterwards.
Yes — ₹450 for this course on its own, or ₹1,450 for all five in this set, which works out cheaper if you want more than one.
There is a short quiz at the end of each module so you can check what stuck. It is not timed and you can retake it.
Change your country using the picker at the top. Level names, degree names and prices all switch to that country, and the courses adjust to its education system.

Wording shown for India. Pick a different country at the top and the terms, currency and programme names change with it.