"The structure, the practice exams, the instructor — all top tier. Passed first try."
Course Outline
What the programme covers, module by module.
Module 1: Introduction to Social Media Marketing
- Social media fundamentals
- Marketing objectives
- Platform overview
- Customer journey
- Business opportunities
- Industry trends
Module 2: Social Media Strategy
- Marketing goals
- Audience research
- Platform selection
- Content planning
- Brand positioning
- Campaign planning
Module 3: Understanding Social Media Audiences
- Customer personas
- Audience segmentation
- User behavior
- Community insights
- Engagement patterns
- Target audience analysis
Module 4: Content Planning & Strategy
- Content pillars
- Content calendar
- Storytelling
- Educational content
- Promotional content
- Content consistency
Module 5: Content Creation
- Image content
- Video content
- Short-form videos
- Carousels
- Stories
- Live content concepts
Module 6: Platform Marketing
- Facebook marketing
- Instagram marketing
- LinkedIn marketing
- X marketing
- YouTube marketing
- Platform best practices
Module 7: Organic Growth Strategies
- Audience engagement
- Community building
- Hashtag strategies
- Consistent posting
- Relationship building
- Organic visibility
Module 8: Paid Social Media Campaigns
- Campaign objectives
- Audience targeting
- Budget planning
- Advertisement creation
- Campaign optimization
- Performance tracking
Module 9: Community Management
- Audience interaction
- Customer communication
- Comment management
- Brand conversations
- Relationship building
- Community engagement
Module 10: Influencer Marketing
- Influencer selection
- Creator partnerships
- Campaign planning
- Content collaboration
- Performance measurement
- Long-term partnerships
Module 11: Social Media Analytics
- Engagement metrics
- Reach and impressions
- Audience growth
- Content performance
- KPI tracking
- Reporting dashboards
Module 12: Social Media Advertising
- Advertising formats
- Campaign structure
- Creative development
- Audience optimization
- Budget management
- Campaign reporting
Module 13: Brand Building
- Brand identity
- Brand messaging
- Visual consistency
- Online reputation
- Customer trust
- Brand recognition
Module 14: AI in Social Media Marketing
- AI-assisted content creation
- AI caption generation
- AI content planning
- AI audience insights
- AI productivity tools
- Responsible AI usage
Module 15: Video Marketing
- Short-form videos
- Video storytelling
- Educational videos
- Promotional videos
- Video optimization
- Audience engagement
Module 16: Social Commerce
- Product promotion
- Social shopping concepts
- Customer engagement
- Product discovery
- Sales support
- Commerce strategies
Module 17: Campaign Optimization
- Content optimization
- Audience refinement
- A/B testing concepts
- Performance improvements
- Engagement optimization
- Continuous monitoring
Module 18: Social Media Automation
- Content scheduling
- Workflow automation
- Publishing tools
- Campaign organization
- Productivity improvement
- Performance monitoring
Module 19: Reputation Management
- Brand monitoring
- Customer feedback
- Online reviews
- Crisis response basics
- Trust building
- Reputation improvement
Module 20: Emerging Social Media Trends
- AI-powered marketing
- Creator economy
- Personalization
- Interactive content
- Community-first marketing
- Future trends
Module 21: Common Social Media Challenges
- Low engagement
- Audience growth issues
- Content fatigue
- Campaign optimization
- Performance analysis
- Continuous improvement
Module 22: Practical Social Media Marketing Project
- Audience research
- Content strategy
- Campaign planning
- Performance analysis
- Optimization recommendations
- Marketing presentation
Who it's for & what's included
Pick a delivery method to see exactly who it suits and everything you receive.
Classroom
Best for learners who want face-to-face tuition and to network with peers in person.
Everything you get
- ✓ Live instructor on-site
- ✓ Printed workbook & materials
- ✓ Group exercises & case studies
Online Instructor-Led
Best for learners who want a live instructor and a fixed schedule, without the travel.
Everything you get
- ✓ Live instructor via video call
- ✓ Digital workbook & resources
- ✓ Session recordings
Self-Paced
Best for self-motivated learners who need maximum flexibility around work and life.
Everything you get
- ✓ On-demand video lessons
- ✓ Interactive quizzes
- ✓ 24/7 access on any device