★★★★★
"The structure, the practice exams, the instructor — all top tier. Passed first try."
AS
Ranjan PradhanSenior Project Manager
— The journey
Course Outline
What the programme covers, module by module.
Module 1: Introduction to Slack
- Slack overview
- Workplace communication
- Team collaboration concepts
- Key features
- Common use cases
- Slack terminology
Module 2: Navigating Slack
- Slack interface
- Sidebar navigation
- Home
- Activity
- Search
- Personal settings
Module 3: Workspaces
- Workspace concepts
- Joining workspaces
- Workspace navigation
- Workspace settings
- Member roles
- Organising collaborative work
Module 4: Channels
- Channel concepts
- Public channels
- Private channels
- Creating channels
- Channel naming
- Organising conversations
Module 5: Messaging Fundamentals
- Sending messages
- Message formatting
- Editing messages
- Deleting messages
- Emoji reactions
- Message actions
Module 6: Threads & Conversations
- Thread concepts
- Starting threads
- Replying in threads
- Following conversations
- Keeping discussions organised
- Thread communication practices
Module 7: Mentions & Notifications
- @mentions
- Channel mentions
- Notification settings
- Keyword notifications
- Do Not Disturb
- Managing notification overload
Module 8: Files & Content Sharing
- Uploading files
- Sharing documents
- Images and media
- Links
- File conversations
- Finding shared content
Module 9: Search & Information Discovery
- Slack search
- Search modifiers
- Finding messages
- Finding files
- Searching channels
- Improving information discovery
Module 10: Huddles & Real-Time Collaboration
- Slack Huddles
- Starting huddles
- Audio conversations
- Video concepts
- Screen sharing
- Real-time teamwork
Module 11: Canvases & Collaborative Content
- Slack Canvas concepts
- Creating collaborative content
- Sharing information
- Organising resources
- Team reference information
- Collaborative documentation
Module 12: Workflow Automation
- Workflow concepts
- Workflow Builder
- Triggers
- Workflow steps
- Automated notifications
- Routine process automation
Module 13: Slack Integrations
- Integration concepts
- Connecting applications
- Calendar integrations
- File storage integrations
- Project management tools
- Productivity integrations
Module 14: Team Collaboration Practices
- Communication etiquette
- Channel selection
- Message clarity
- Team updates
- Cross-team collaboration
- Remote collaboration
Module 15: Security & Workspace Awareness
- Account security
- Password practices
- Multi-factor authentication concepts
- Workspace permissions
- External collaboration awareness
- Safe information sharing
Module 16: Slack Productivity & Best Practices
- Channel organisation
- Notification management
- Search practices
- Workflow optimisation
- Collaboration efficiency
- Improving team productivity
— 01.2 · Is it right for you?
Who it's for & what's included
Pick a delivery method to see exactly who it suits and everything you receive.
Who it's for
Classroom
Best for learners who want face-to-face tuition and to network with peers in person.
What's included
Everything you get
- ✓ Live instructor on-site
- ✓ Printed workbook & materials
- ✓ Group exercises & case studies
Who it's for
Online Instructor-Led
Best for learners who want a live instructor and a fixed schedule, without the travel.
What's included
Everything you get
- ✓ Live instructor via video call
- ✓ Digital workbook & resources
- ✓ Session recordings
Who it's for
Self-Paced
Best for self-motivated learners who need maximum flexibility around work and life.
What's included
Everything you get
- ✓ On-demand video lessons
- ✓ Interactive quizzes
- ✓ 24/7 access on any device
— About this course
Course Overview
The Slack & Team Collaboration Certification course provides working professionals with essential skills for effective workplace communication and collaboration using Slack. Learners explore workspaces, channels, messaging, threads, mentions, file sharing, search, huddles, notifications, workflow automation, integrations, collaboration practices, security awareness, and techniques for improving communication and team productivity.