★★★★★
"The structure, the practice exams, the instructor — all top tier. Passed first try."
AS
Aarti SharmaSenior Project Manager · TCS
— The journey
Course Outline
What the programme covers, module by module.
Module 1: Introduction to Site Reliability Engineering
- SRE fundamentals
- Evolution of SRE
- SRE and DevOps
- Reliability engineering
- SRE responsibilities
- Production operations
Module 2: SRE Principles & Practices
- Reliability mindset
- Engineering approach to operations
- Automation
- Risk management
- Service ownership
- Continuous improvement
Module 3: Understanding Service Reliability
- Availability
- Reliability
- Durability
- Performance
- Service health
- Reliability measurement
Module 4: Service Level Indicators
- SLI fundamentals
- Availability indicators
- Latency indicators
- Error indicators
- Throughput indicators
- SLI selection
Module 5: Service Level Objectives
- SLO fundamentals
- Reliability targets
- SLO design
- Measurement windows
- SLO tracking
- SLO evaluation
Module 6: Service Level Agreements
- SLA concepts
- SLO and SLA relationships
- Service commitments
- Availability commitments
- Reliability expectations
- Operational considerations
Module 7: Error Budgets
- Error budget concepts
- Budget calculation
- Reliability trade-offs
- Release decisions
- Budget consumption
- Error budget policies
Module 8: Monitoring Fundamentals
- Infrastructure monitoring
- Application monitoring
- Service monitoring
- Metrics
- Monitoring strategies
- Health indicators
Module 9: Observability
- Observability principles
- Metrics
- Logs
- Traces
- Events
- Telemetry correlation
Module 10: Alerting Strategy
- Alert conditions
- Actionable alerts
- Alert severity
- Alert routing
- Alert fatigue
- Alert optimisation
Module 11: Incident Management
- Incident lifecycle
- Incident detection
- Incident classification
- Response coordination
- Escalation
- Resolution
Module 12: Incident Response
- On-call response
- Incident roles
- Communication
- Triage
- Mitigation
- Service restoration
Module 13: Root Cause Analysis
- Problem investigation
- Event timelines
- Root causes
- Contributing factors
- Corrective actions
- Preventive actions
Module 14: Post-Incident Reviews
- Review processes
- Incident documentation
- Learning culture
- Action items
- Follow-up
- Reliability improvement
Module 15: Eliminating Toil
- Toil concepts
- Identifying repetitive work
- Toil measurement
- Automation opportunities
- Operational efficiency
- Toil reduction
Module 16: SRE Automation
- Operational automation
- Infrastructure automation
- Deployment automation
- Self-healing systems
- Automated remediation
- Automation workflows
Module 17: Capacity Planning
- Capacity requirements
- Resource utilisation
- Demand forecasting
- Growth planning
- Capacity modelling
- Resource allocation
Module 18: Scalability Engineering
- Horizontal scaling
- Vertical scaling
- Load distribution
- Autoscaling
- Scalability bottlenecks
- Scaling strategies
Module 19: Performance Engineering
- Performance metrics
- Latency
- Throughput
- Resource consumption
- Bottleneck identification
- Performance optimisation
Module 20: Distributed Systems Reliability
- Distributed architecture
- Network failures
- Partial failures
- Timeouts
- Retries
- Failure handling
Module 21: Resilience Engineering
- Resilience principles
- Fault tolerance
- Redundancy
- Graceful degradation
- Failure isolation
- Resilience patterns
Module 22: High Availability
- Availability architecture
- Redundancy
- Load balancing
- Failover
- Replication
- Availability strategies
Module 23: Disaster Recovery
- Disaster recovery planning
- Recovery objectives
- Backup strategies
- Recovery procedures
- Failover planning
- Recovery validation
Module 24: Kubernetes Reliability
- Kubernetes availability
- Pod health
- Resource requests
- Resource limits
- Autoscaling
- Workload resilience
Module 25: Reliable CI/CD
- Deployment reliability
- Automated validation
- Progressive delivery
- Canary releases
- Blue-green deployments
- Rollbacks
Module 26: Reliability Testing
- Load testing
- Stress testing
- Failure testing
- Resilience testing
- Recovery testing
- Reliability validation
Module 27: Chaos Engineering
- Chaos engineering principles
- Controlled experiments
- Failure injection
- Hypothesis development
- Blast radius
- Learning from failures
Module 28: On-Call Engineering
- On-call responsibilities
- Rotations
- Escalation policies
- Runbooks
- Operational readiness
- Handover practices
Module 29: SRE Metrics & Continuous Improvement
- Reliability metrics
- Operational metrics
- Incident trends
- Toil metrics
- SLO performance
- Improvement planning
Module 30: Enterprise SRE Implementation
- SRE adoption strategy
- SLI and SLO implementation
- Observability design
- Incident management workflow
- Automation planning
- Reliability improvement roadmap
— 01.2 · Is it right for you?
Who it's for & what's included
Pick a delivery method to see exactly who it suits and everything you receive.
Who it's for
Classroom
Best for learners who want face-to-face tuition and to network with peers in person.
What's included
Everything you get
- ✓ Live instructor on-site
- ✓ Printed workbook & materials
- ✓ Group exercises & case studies
Who it's for
Online Instructor-Led
Best for learners who want a live instructor and a fixed schedule, without the travel.
What's included
Everything you get
- ✓ Live instructor via video call
- ✓ Digital workbook & resources
- ✓ Session recordings
Who it's for
Self-Paced
Best for self-motivated learners who need maximum flexibility around work and life.
What's included
Everything you get
- ✓ On-demand video lessons
- ✓ Interactive quizzes
- ✓ 24/7 access on any device