SAP Sales & Distribution (SD) Certification

Module 1: Introduction to SAP Sales & Distribution

• Overview of SAP SD
• Sales and distribution concepts
• Order-to-cash lifecycle
• Key SAP SD processes
• Sales document flow
• Integration with other SAP areas

Module 2: SAP SD Organisational Structure

• Sales organisation
• Distribution channel
• Division
• Sales area
• Sales office and sales group
• Organisational assignments

Module 3: Business Partner and Customer Master Data

• Business Partner concept
• Customer roles
• General data
• Company code data
• Sales area data
• Partner functions

Module 4: Material Master for Sales

• Material master overview
• Sales-related material data
• Sales organisation views
• Distribution channel data
• Delivering plant
• Item category group

Module 5: Customer-Material Information Records

• Information record concepts
• Customer-specific material data
• Customer material numbers
• Delivery information
• Master data maintenance
• Sales document integration

Module 6: Sales Document Processing

• Sales document structure
• Sales document types
• Header and item data
• Schedule lines
• Document creation
• Document flow

Module 7: Inquiry and Quotation Processing

• Inquiry processing
• Quotation creation
• Validity periods
• Item processing
• Reference documents
• Inquiry-to-quotation flow

Module 8: Sales Order Management

• Sales order creation
• Order types
• Item categories
• Schedule line categories
• Order changes
• Sales order monitoring

Module 9: Item Category Determination

• Item category concepts
• Item category groups
• Item category determination
• Item controls
• Schedule line determination
• Business scenarios

Module 10: Pricing Fundamentals

• Pricing concepts
• Condition technique
• Condition types
• Condition records
• Access sequences
• Pricing procedures

Module 11: Advanced Pricing Processes

• Discounts and surcharges
• Freight conditions
• Taxes
• Customer-specific pricing
• Material-specific pricing
• Pricing analysis

Module 12: Availability Check and Transfer of Requirements

• Availability-to-Promise concepts
• Availability check
• Checking groups
• Checking rules
• Transfer of requirements
• Material availability monitoring

Module 13: Delivery Processing

• Outbound delivery concepts
• Delivery creation
• Delivery document structure
• Picking
• Packing
• Goods issue

Module 14: Shipping and Transportation

• Shipping points
• Shipping conditions
• Route determination
• Delivery scheduling
• Transportation planning concepts
• Shipment monitoring

Module 15: Billing Processing

• Billing document types
• Invoice creation
• Billing due list
• Credit and debit memos
• Invoice cancellation
• Billing document flow

Module 16: Copy Control

• Copy control concepts
• Document relationships
• Header-level controls
• Item-level controls
• Data transfer routines
• Document flow management

Module 17: Credit Management

• Credit management concepts
• Customer credit limits
• Credit checks
• Credit exposure
• Blocked sales documents
• Credit monitoring

Module 18: Returns and Complaint Processing

• Customer returns
• Returns orders
• Returns deliveries
• Credit memo requests
• Debit memo requests
• Complaint management

Module 19: Special Sales Processes

• Cash sales
• Rush orders
• Consignment processing
• Third-party sales
• Individual purchase orders
• Free-of-charge deliveries

Module 20: Sales Reporting and Analytics

• Sales information analysis
• Order monitoring
• Delivery monitoring
• Billing analysis
• Sales performance indicators
• Operational reporting

Module 21: SAP SD Integration

• Integration with Materials Management
• Integration with Production Planning
• Integration with Finance
• Integration with Warehouse processes
• Integration with Quality Management
• Cross-functional business processes

Module 22: End-to-End Order-to-Cash Process

• Customer inquiry
• Quotation processing
• Sales order creation
• Delivery and goods issue
• Billing and accounting
• Order-to-cash process analysis