★★★★★
"The structure, the practice exams, the instructor — all top tier. Passed first try."
AS
Aarti SharmaSenior Project Manager · TCS
— The journey
Course Outline
What the programme covers, module by module.
Module 1: Introduction to SAP Quality Management
- Overview of SAP QM
- Quality management concepts
- Quality lifecycle
- Key SAP QM processes
- Quality assurance principles
- Integration with other SAP areas
Module 2: SAP QM Organisational Structure
- Client and company code
- Plant structure
- Storage locations
- Quality-related organisational elements
- Work centres
- Organisational assignments
Module 3: Quality Management Master Data
- Master data concepts
- Material master QM view
- Quality settings
- Inspection setup
- Master data relationships
- Master data maintenance
Module 4: Master Inspection Characteristics
- Inspection characteristic concepts
- Qualitative characteristics
- Quantitative characteristics
- Control indicators
- Sampling requirements
- Characteristic maintenance
Module 5: Inspection Methods
- Inspection method concepts
- Creating inspection methods
- Method assignment
- Inspection procedures
- Method documentation
- Inspection method management
Module 6: Sampling Procedures
- Sampling concepts
- Sampling procedures
- Sample determination
- Valuation modes
- Sampling schemes
- Sampling process management
Module 7: Inspection Plans
- Inspection plan concepts
- Inspection operations
- Characteristic assignment
- Work centre assignment
- Sampling procedure assignment
- Inspection plan maintenance
Module 8: Quality Inspection Process
- Inspection types
- Inspection lot creation
- Inspection lot processing
- Inspection specifications
- Inspection execution
- Inspection lot monitoring
Module 9: Results Recording
- Recording inspection results
- Characteristic valuation
- Quantitative results
- Qualitative results
- Defect recording
- Results analysis
Module 10: Usage Decisions
- Usage decision concepts
- Decision codes
- Accept and reject decisions
- Stock posting
- Follow-up actions
- Inspection lot completion
Module 11: Quality Notifications
- Quality notification concepts
- Notification types
- Defect documentation
- Cause analysis
- Corrective actions
- Notification completion
Module 12: Quality Management in Procurement
- Supplier quality processes
- Quality information records
- Goods receipt inspections
- Source inspections
- Supplier-related inspection
- Procurement quality monitoring
Module 13: Quality Management in Production
- In-process inspections
- Production inspection lots
- Inspection points
- Results recording during production
- Defect management
- Production quality monitoring
Module 14: Quality Management in Sales and Distribution
- Delivery inspections
- Customer quality requirements
- Quality-related delivery processes
- Customer complaints
- Returns inspection
- Sales process integration
Module 15: Quality Certificates
- Quality certificate concepts
- Certificate profiles
- Certificate creation
- Inspection result selection
- Certificate processing
- Certificate output
Module 16: Defect Management
- Defect recording
- Defect categories
- Defect classification
- Cause identification
- Corrective measures
- Defect analysis
Module 17: Quality Control
- Statistical quality control
- Control charts
- Statistical process control
- Quality scores
- Process monitoring
- Quality trend analysis
Module 18: Quality Improvement Processes
- Continuous quality improvement
- Root cause analysis
- Corrective actions
- Preventive actions
- Quality performance improvement
- Process optimisation
Module 19: Supplier Quality Management
- Supplier quality evaluation
- Incoming material quality
- Supplier performance monitoring
- Quality agreements
- Supplier defect management
- Supplier improvement processes
Module 20: SAP QM Reporting and Analytics
- Quality reports
- Inspection lot analysis
- Defect analysis
- Notification analysis
- Quality performance indicators
- Quality trend reporting
Module 21: SAP QM Integration
- Integration with Materials Management
- Integration with Production Planning
- Integration with Sales and Distribution
- Integration with Plant Maintenance
- Integration with Finance
- Cross-functional quality processes
Module 22: End-to-End Quality Management
- Quality planning
- Inspection preparation
- Inspection execution
- Results evaluation
- Usage decision processing
- Quality performance analysis
— 01.2 · Is it right for you?
Who it's for & what's included
Pick a delivery method to see exactly who it suits and everything you receive.
Who it's for
Classroom
Best for learners who want face-to-face tuition and to network with peers in person.
What's included
Everything you get
- ✓ Live instructor on-site
- ✓ Printed workbook & materials
- ✓ Group exercises & case studies
Who it's for
Online Instructor-Led
Best for learners who want a live instructor and a fixed schedule, without the travel.
What's included
Everything you get
- ✓ Live instructor via video call
- ✓ Digital workbook & resources
- ✓ Session recordings
Who it's for
Self-Paced
Best for self-motivated learners who need maximum flexibility around work and life.
What's included
Everything you get
- ✓ On-demand video lessons
- ✓ Interactive quizzes
- ✓ 24/7 access on any device