★★★★★
"The structure, the practice exams, the instructor — all top tier. Passed first try."
AS
Ranjan PradhanSenior Project Manager
— The journey
Course Outline
What the programme covers, module by module.
Module 1: Introduction to the PMO
- PMO concepts
- Purpose of a PMO
- PMO responsibilities
- Organisational project management
- PMO value
- PMO success factors
Module 2: Types of PMO
- Supportive PMO
- Controlling PMO
- Directive PMO
- Enterprise PMO
- Departmental PMO
- Selecting an appropriate PMO model
Module 3: PMO Strategy and Objectives
- Organisational strategy
- PMO vision
- PMO objectives
- Strategic alignment
- PMO priorities
- Defining PMO value
Module 4: Establishing a PMO
- Assessing organisational needs
- Defining PMO scope
- Identifying stakeholders
- PMO structure
- Implementation roadmap
- Launching PMO operations
Module 5: PMO Governance
- Governance principles
- Decision structures
- Roles and responsibilities
- Project oversight
- Escalation mechanisms
- Governance reviews
Module 6: Project Management Standards
- Standard project processes
- Project lifecycle
- Project methodologies
- Policies and procedures
- Standard terminology
- Process consistency
Module 7: PMO Templates and Documentation
- Project charters
- Project plans
- Status reports
- Risk registers
- Issue logs
- Lessons learned documentation
Module 8: Project Intake and Selection
- Project requests
- Business needs
- Project evaluation
- Selection criteria
- Strategic alignment
- Project approval processes
Module 9: Project Prioritisation
- Prioritisation criteria
- Weighted scoring
- Business value
- Strategic importance
- Risk considerations
- Priority ranking
Module 10: Portfolio Coordination
- Portfolio concepts
- Project visibility
- Project dependencies
- Portfolio balance
- Portfolio priorities
- Coordinating multiple projects
Module 11: Programme Oversight
- Programme concepts
- Programme governance
- Component projects
- Cross-project dependencies
- Programme performance
- Programme reporting
Module 12: PMO Resource Management
- Resource demand
- Resource capacity
- Skills requirements
- Resource allocation
- Resource conflicts
- Capacity planning
Module 13: PMO Financial Oversight
- Project budgets
- Cost monitoring
- Financial forecasts
- Budget variances
- Portfolio expenditure
- Financial reporting
Module 14: Risk and Issue Management
- Project risks
- Risk registers
- Issue management
- Risk escalation
- Cross-project risks
- Risk and issue reporting
Module 15: Change and Dependency Management
- Project changes
- Change requests
- Impact assessment
- Project dependencies
- Dependency mapping
- Change monitoring
Module 16: Project Performance Management
- Project KPIs
- Schedule performance
- Cost performance
- Scope performance
- Quality indicators
- Performance trends
Module 17: PMO Reporting and Dashboards
- Project status reporting
- Executive dashboards
- Portfolio dashboards
- KPI reporting
- Traffic-light reporting
- Management information
Module 18: Project Assurance and Health Checks
- Project assurance
- Project health checks
- Review criteria
- Project documentation reviews
- Performance reviews
- Improvement actions
Module 19: Stakeholder Management for PMOs
- PMO stakeholders
- Executive stakeholders
- Project managers
- Business functions
- Stakeholder expectations
- Stakeholder engagement
Module 20: PMO Tools and Technology
- Project management systems
- Portfolio management tools
- Scheduling tools
- Collaboration platforms
- Dashboard solutions
- PMO automation
Module 21: PMO Maturity and Continuous Improvement
- PMO maturity concepts
- Maturity assessment
- Process effectiveness
- Capability gaps
- Improvement planning
- Continuous improvement
Module 22: Building a High-Performance PMO
- PMO performance review
- Service improvement
- Strengthening governance
- Improving project visibility
- Increasing stakeholder value
- Developing a PMO improvement roadmap
— 01.2 · Is it right for you?
Who it's for & what's included
Pick a delivery method to see exactly who it suits and everything you receive.
Who it's for
Classroom
Best for learners who want face-to-face tuition and to network with peers in person.
What's included
Everything you get
- ✓ Live instructor on-site
- ✓ Printed workbook & materials
- ✓ Group exercises & case studies
Who it's for
Online Instructor-Led
Best for learners who want a live instructor and a fixed schedule, without the travel.
What's included
Everything you get
- ✓ Live instructor via video call
- ✓ Digital workbook & resources
- ✓ Session recordings
Who it's for
Self-Paced
Best for self-motivated learners who need maximum flexibility around work and life.
What's included
Everything you get
- ✓ On-demand video lessons
- ✓ Interactive quizzes
- ✓ 24/7 access on any device
— About this course
Course Overview
This course provides practical knowledge for establishing, operating, and improving a Project Management Office. Participants will explore PMO models, governance, methodologies, project selection, portfolio coordination, resource management, risk, financial oversight, performance measurement, reporting, assurance, stakeholder engagement, tools, and maturity improvement to strengthen organisational project delivery.