"The structure, the practice exams, the instructor — all top tier. Passed first try."
Course Outline
What the programme covers, module by module.
Module 1: Introduction to Programme Management
- Programme management concepts
- Projects vs programmes
- Programmes vs portfolios
- Programme characteristics
- Programme lifecycle
- Programme success factors
Module 2: Strategic Programme Management
- Organisational strategy
- Strategic objectives
- Programme alignment
- Strategic contribution
- Business priorities
- Value creation
Module 3: Programme Management Framework
- Programme framework
- Programme lifecycle stages
- Management processes
- Programme components
- Programme controls
- Integrated management
Module 4: Programme Identification and Definition
- Business needs
- Strategic opportunities
- Programme objectives
- Programme boundaries
- Expected outcomes
- Initial programme definition
Module 5: Programme Business Case
- Business justification
- Strategic drivers
- Expected benefits
- Investment requirements
- Cost considerations
- Business case development
Module 6: Programme Vision and Blueprint
- Programme vision
- Future-state definition
- Target operating environment
- Organisational capabilities
- Programme outcomes
- Developing the blueprint
Module 7: Programme Governance
- Governance principles
- Governance structures
- Decision authority
- Programme oversight
- Escalation mechanisms
- Governance reviews
Module 8: Programme Roles and Responsibilities
- Programme manager
- Programme sponsor
- Programme board
- Project managers
- Business change roles
- PMO responsibilities
Module 9: Programme Planning
- Programme roadmap
- Programme milestones
- Component projects
- Integrated planning
- Planning assumptions
- Programme schedules
Module 10: Managing Programme Components
- Component identification
- Project coordination
- Component objectives
- Component performance
- Project alignment
- Component lifecycle
Module 11: Programme Dependency Management
- Project dependencies
- Cross-project dependencies
- Resource dependencies
- Technical dependencies
- Dependency mapping
- Dependency monitoring
Module 12: Programme Benefits Management
- Benefits identification
- Benefit profiles
- Benefit ownership
- Benefit mapping
- Benefits planning
- Benefits tracking
Module 13: Benefits Realisation
- Benefit baselines
- Benefit measures
- Target outcomes
- Realisation timelines
- Measuring realised benefits
- Sustaining benefits
Module 14: Programme Stakeholder Management
- Stakeholder identification
- Stakeholder analysis
- Stakeholder expectations
- Influence mapping
- Engagement planning
- Stakeholder monitoring
Module 15: Programme Communication
- Communication strategy
- Stakeholder information needs
- Executive communication
- Programme updates
- Communication channels
- Communication effectiveness
Module 16: Programme Risk Management
- Programme risk concepts
- Strategic risks
- Cross-project risks
- Risk identification
- Risk assessment
- Risk response planning
Module 17: Programme Issue Management
- Programme issues
- Issue identification
- Issue prioritisation
- Escalation
- Resolution planning
- Issue monitoring
Module 18: Programme Resource Management
- Resource requirements
- Resource capacity
- Resource allocation
- Shared resources
- Resource conflicts
- Resource optimisation
Module 19: Programme Financial Management
- Programme budgets
- Funding requirements
- Cost planning
- Financial forecasting
- Cost monitoring
- Financial performance
Module 20: Programme Quality Management
- Quality expectations
- Quality planning
- Quality assurance
- Quality reviews
- Outcome quality
- Continuous improvement
Module 21: Programme Change Management
- Organisational change
- Change impact
- Change readiness
- Change implementation
- Employee adoption
- Sustaining change
Module 22: Programme Leadership
- Programme leadership responsibilities
- Strategic leadership
- Leading multiple teams
- Influencing stakeholders
- Decision-making
- Leading through complexity
Module 23: Managing Programme Teams
- Team structures
- Role clarity
- Cross-functional collaboration
- Team communication
- Conflict management
- Building high-performance teams
Module 24: Programme Performance Management
- Programme KPIs
- Performance baselines
- Project performance
- Benefits performance
- Programme health
- Performance trends
Module 25: Programme Reporting and Dashboards
- Programme status reporting
- Executive dashboards
- Milestone reporting
- Risk reporting
- Benefits reporting
- Management information
Module 26: Managing Programme Complexity
- Sources of complexity
- Multiple stakeholders
- Interdependencies
- Organisational uncertainty
- Competing priorities
- Complexity management approaches
Module 27: Programme Decision-Making
- Decision frameworks
- Strategic trade-offs
- Evidence-based decisions
- Prioritisation
- Escalated decisions
- Decision documentation
Module 28: Programme Assurance and Reviews
- Programme assurance
- Health checks
- Governance reviews
- Performance reviews
- Benefits reviews
- Improvement actions
Module 29: Programme Transition and Closure
- Transition planning
- Operational handover
- Closing component projects
- Benefits ownership transfer
- Programme closure
- Lessons learned
Module 30: Building Programme Management Excellence
- Programme maturity
- Governance improvement
- Leadership capability
- Knowledge management
- Continuous improvement
- Sustainable programme performance
Who it's for & what's included
Pick a delivery method to see exactly who it suits and everything you receive.
Classroom
Best for learners who want face-to-face tuition and to network with peers in person.
Everything you get
- ✓ Live instructor on-site
- ✓ Printed workbook & materials
- ✓ Group exercises & case studies
Online Instructor-Led
Best for learners who want a live instructor and a fixed schedule, without the travel.
Everything you get
- ✓ Live instructor via video call
- ✓ Digital workbook & resources
- ✓ Session recordings
Self-Paced
Best for self-motivated learners who need maximum flexibility around work and life.
Everything you get
- ✓ On-demand video lessons
- ✓ Interactive quizzes
- ✓ 24/7 access on any device
Course Overview
This course provides advanced knowledge of programme management for coordinating multiple related projects and delivering strategic organisational outcomes. Participants will explore programme strategy, governance, benefits realisation, stakeholder engagement, resource coordination, risk, dependencies, financial management, change, performance measurement, leadership, and programme closure to successfully manage complex transformation initiatives.