Business Analysis · PPL

Product Owner & Business Analyst Certification

Learn product ownership and business analysis to define requirements, prioritize backlogs, collaborate with stakeholders, and deliver customer-focused solutions.

  • 3 DaysDuration
  • PPLAccredited
  • 3 LanguagesArabic · English · Hindi
  • ₹8,999.00 Per delegate

This course is accredited by PPL

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— The journey

Course Outline

What the programme covers, module by module.

Module 1: Introduction to Product Ownership and Business Analysis

  • Product Owner role
  • Business Analyst role
  • Product lifecycle
  • Business analysis lifecycle
  • Agile product development

Module 2: Understanding Business Needs

  • Business objectives
  • Problem identification
  • Opportunity analysis
  • Customer needs
  • Value proposition

Module 3: Stakeholder Management

  • Stakeholder identification
  • Stakeholder mapping
  • Communication planning
  • Collaboration strategies
  • Managing expectations

Module 4: Requirements Elicitation

  • Interviews
  • Workshops
  • Brainstorming
  • Observation techniques
  • Requirement gathering

Module 5: Requirements Analysis

  • Functional requirements
  • Non-functional requirements
  • Requirement prioritization
  • Requirement validation
  • Requirement documentation

Module 6: Agile Fundamentals

  • Agile principles
  • Scrum framework
  • Agile ceremonies
  • Team collaboration
  • Incremental delivery

Module 7: Product Vision and Strategy

  • Product vision
  • Product roadmap
  • Business goals
  • Product value
  • Success metrics

Module 8: Product Backlog Management

  • Product backlog creation
  • Backlog refinement
  • Prioritization techniques
  • Epic management
  • Feature management

Module 9: User Stories and Acceptance Criteria

  • Writing user stories
  • INVEST principles
  • Acceptance criteria
  • Story mapping
  • User journey

Module 10: Sprint Planning and Delivery

  • Sprint planning
  • Sprint goals
  • Capacity planning
  • Task estimation
  • Sprint execution

Module 11: Business Process Analysis

  • Process mapping
  • Workflow analysis
  • Gap analysis
  • Process improvement
  • Business process optimization

Module 12: Product Prioritization Techniques

  • MoSCoW prioritization
  • Value-based prioritization
  • Risk-based prioritization
  • Opportunity scoring
  • Decision frameworks

Module 13: Product Metrics and Reporting

  • Product KPIs
  • Business metrics
  • Customer feedback
  • Product analytics
  • Progress reporting

Module 14: Collaboration with Development Teams

  • Cross-functional teamwork
  • Developer collaboration
  • QA collaboration
  • Design collaboration
  • Feedback management

Module 15: Product Discovery

  • Market research
  • Customer research
  • Competitor analysis
  • Opportunity assessment
  • Product validation

Module 16: Business Analysis Tools

  • Microsoft Excel
  • Jira
  • Confluence
  • Microsoft Visio
  • Collaboration platforms

Module 17: Risk and Change Management

  • Change requests
  • Impact analysis
  • Risk identification
  • Mitigation planning
  • Decision support

Module 18: Product Quality and Validation

  • Product validation
  • Requirement verification
  • User Acceptance Testing (UAT)
  • Feedback collection
  • Continuous improvement

Module 19: Leadership and Communication

  • Facilitation skills
  • Negotiation
  • Presentation skills
  • Conflict resolution
  • Influencing stakeholders

Module 20: End-to-End Product Delivery

  • Product planning
  • Requirement management
  • Backlog prioritization
  • Sprint delivery
  • Product review and continuous improvement
— 01.2 · Is it right for you?

Who it's for & what's included

Pick a delivery method to see exactly who it suits and everything you receive.

Who it's for

Classroom

Best for learners who want face-to-face tuition and to network with peers in person.

What's included

Everything you get

  • Live instructor on-site
  • Printed workbook & materials
  • Group exercises & case studies
Who it's for

Online Instructor-Led

Best for learners who want a live instructor and a fixed schedule, without the travel.

What's included

Everything you get

  • Live instructor via video call
  • Digital workbook & resources
  • Session recordings
Who it's for

Self-Paced

Best for self-motivated learners who need maximum flexibility around work and life.

What's included

Everything you get

  • On-demand video lessons
  • Interactive quizzes
  • 24/7 access on any device
— What you will master

Course Objectives

01

Understand the responsibilities of Product Owners and Business Analysts

02

Gather, analyze, and document business and product requirements

03

Develop product roadmaps and manage product backlogs effectively

04

Create user stories and define clear acceptance criteria

05

Collaborate with stakeholders and Agile development teams

06

Apply business analysis techniques to improve products and processes

07

Prioritize features based on business value and customer needs

08

Deliver customer-focused products using Agile and business analysis best practices

— Your learning path

Where this fits in your Business Analysis journey

Click any stage to open its detail page. You are at Product Owner & Business Analyst Certification.

Start Build Advanced Mastery
— Questions answered

Frequently Asked Questions

Who should attend this course?
This course is ideal for Product Owners, Business Analysts, Product Managers, Project Managers, Scrum team members, and professionals involved in product development.
Do I need prior Agile or business analysis experience?
No. Basic knowledge of business processes is helpful, and the course introduces both product ownership and business analysis concepts from the fundamentals.
Will the course include practical exercises?
Yes. Participants will work on real-world scenarios involving user stories, backlog management, stakeholder communication, business process analysis, and Agile planning.
Which tools are covered in this course?
The course introduces Jira, Confluence, Microsoft Excel, Microsoft Visio, and commonly used collaboration and product management tools.
What skills will I gain after completing this course?
You will learn to define product vision, manage backlogs, gather requirements, prioritize features, collaborate with Agile teams, analyze business needs, and deliver business-driven product solutions.
— Trusted by learners

What our delegates say

★★★★★

"The structure, the practice exams, the instructor — all top tier. Passed first try."

AS
Aarti SharmaSenior Project Manager · TCS
★★★★★

"Best training I have attended. The content is exactly what modern projects need."

JD
James DonovanProgramme Director · Capgemini
★★★★★

"24/7 support actually means 24/7 — got help on my mock exam at 2am. Worth every dollar."

MO
Maya OkaforPMO Lead · Standard Bank

★ 4.8 / 5 from 12,000+ verified learner reviews on Trustpilot & Google.

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