"The structure, the practice exams, the instructor — all top tier. Passed first try."
Course Outline
What the programme covers, module by module.
Module 1: Introduction to Product Ownership and Business Analysis
- Product Owner role
- Business Analyst role
- Product lifecycle
- Business analysis lifecycle
- Agile product development
Module 2: Understanding Business Needs
- Business objectives
- Problem identification
- Opportunity analysis
- Customer needs
- Value proposition
Module 3: Stakeholder Management
- Stakeholder identification
- Stakeholder mapping
- Communication planning
- Collaboration strategies
- Managing expectations
Module 4: Requirements Elicitation
- Interviews
- Workshops
- Brainstorming
- Observation techniques
- Requirement gathering
Module 5: Requirements Analysis
- Functional requirements
- Non-functional requirements
- Requirement prioritization
- Requirement validation
- Requirement documentation
Module 6: Agile Fundamentals
- Agile principles
- Scrum framework
- Agile ceremonies
- Team collaboration
- Incremental delivery
Module 7: Product Vision and Strategy
- Product vision
- Product roadmap
- Business goals
- Product value
- Success metrics
Module 8: Product Backlog Management
- Product backlog creation
- Backlog refinement
- Prioritization techniques
- Epic management
- Feature management
Module 9: User Stories and Acceptance Criteria
- Writing user stories
- INVEST principles
- Acceptance criteria
- Story mapping
- User journey
Module 10: Sprint Planning and Delivery
- Sprint planning
- Sprint goals
- Capacity planning
- Task estimation
- Sprint execution
Module 11: Business Process Analysis
- Process mapping
- Workflow analysis
- Gap analysis
- Process improvement
- Business process optimization
Module 12: Product Prioritization Techniques
- MoSCoW prioritization
- Value-based prioritization
- Risk-based prioritization
- Opportunity scoring
- Decision frameworks
Module 13: Product Metrics and Reporting
- Product KPIs
- Business metrics
- Customer feedback
- Product analytics
- Progress reporting
Module 14: Collaboration with Development Teams
- Cross-functional teamwork
- Developer collaboration
- QA collaboration
- Design collaboration
- Feedback management
Module 15: Product Discovery
- Market research
- Customer research
- Competitor analysis
- Opportunity assessment
- Product validation
Module 16: Business Analysis Tools
- Microsoft Excel
- Jira
- Confluence
- Microsoft Visio
- Collaboration platforms
Module 17: Risk and Change Management
- Change requests
- Impact analysis
- Risk identification
- Mitigation planning
- Decision support
Module 18: Product Quality and Validation
- Product validation
- Requirement verification
- User Acceptance Testing (UAT)
- Feedback collection
- Continuous improvement
Module 19: Leadership and Communication
- Facilitation skills
- Negotiation
- Presentation skills
- Conflict resolution
- Influencing stakeholders
Module 20: End-to-End Product Delivery
- Product planning
- Requirement management
- Backlog prioritization
- Sprint delivery
- Product review and continuous improvement
Who it's for & what's included
Pick a delivery method to see exactly who it suits and everything you receive.
Classroom
Best for learners who want face-to-face tuition and to network with peers in person.
Everything you get
- ✓ Live instructor on-site
- ✓ Printed workbook & materials
- ✓ Group exercises & case studies
Online Instructor-Led
Best for learners who want a live instructor and a fixed schedule, without the travel.
Everything you get
- ✓ Live instructor via video call
- ✓ Digital workbook & resources
- ✓ Session recordings
Self-Paced
Best for self-motivated learners who need maximum flexibility around work and life.
Everything you get
- ✓ On-demand video lessons
- ✓ Interactive quizzes
- ✓ 24/7 access on any device