"The structure, the practice exams, the instructor — all top tier. Passed first try."
Course Outline
What the programme covers, module by module.
aking for Leaders
- Decision-making frameworks
- Evaluating alternatives
- Data-informed decisions
- Decision risks
- Team participation
- Decision accountability
Module 22: Managing Workload and Priorities
- Workload planning
- Priority setting
- Resource allocation
- Capacity management
- Managing competing demands
- Productivity improvement
Module 23: Leading Performance Through Change
- Change leadership
- Changing priorities
- Employee reactions
- Maintaining focus
- Managing resistance
- Sustaining performance
Module 24: Performance Recognition
- Recognition principles
- Recognising achievement
- Individual recognition
- Team recognition
- Reinforcing desired behaviours
- Building motivation
Module 25: Developing Team Capability
- Skills assessment
- Capability gaps
- Employee development
- Stretch assignments
- Knowledge sharing
- Building future capability
Module 26: Performance Problem-Solving
- Identifying performance problems
- Root cause analysis
- Performance data
- Solution development
- Corrective actions
- Measuring improvement
Module 27: Building a High-Performance Culture
- Performance culture principles
- Shared expectations
- Leadership consistency
- Accountability culture
- Continuous feedback
- Sustaining high standards
Module 28: Continuous Performance Improvement
- Performance reviews
- Identifying improvement opportunities
- Learning from results
- Process improvement
- Leadership improvement
- Sustaining performance gains
Who it's for & what's included
Pick a delivery method to see exactly who it suits and everything you receive.
Classroom
Best for learners who want face-to-face tuition and to network with peers in person.
Everything you get
- ✓ Live instructor on-site
- ✓ Printed workbook & materials
- ✓ Group exercises & case studies
Online Instructor-Led
Best for learners who want a live instructor and a fixed schedule, without the travel.
Everything you get
- ✓ Live instructor via video call
- ✓ Digital workbook & resources
- ✓ Session recordings
Self-Paced
Best for self-motivated learners who need maximum flexibility around work and life.
Everything you get
- ✓ On-demand video lessons
- ✓ Interactive quizzes
- ✓ 24/7 access on any device
Course Overview
This course develops advanced leadership capabilities for creating and sustaining high-performance teams. Participants will explore performance strategy, goal setting, accountability, motivation, coaching, feedback, delegation, employee engagement, performance measurement, decision-making, underperformance, team dynamics, change leadership, and continuous improvement to drive stronger individual, team, and organisational results.