"The structure, the practice exams, the instructor — all top tier. Passed first try."
Course Outline
What the programme covers, module by module.
Module 1: Introduction to Marketing Analytics
- Marketing analytics fundamentals
- Importance of analytics
- Marketing metrics
- Data-driven decision making
- Business objectives
- Analytics ecosystem
Module 2: Marketing Data Fundamentals
- Types of marketing data
- Data sources
- Data collection methods
- Structured data
- Data quality
- Data management
Module 3: Marketing KPIs
- Traffic metrics
- Engagement metrics
- Lead metrics
- Conversion metrics
- Customer metrics
- Revenue metrics
Module 4: Customer Analytics
- Customer behavior
- Audience segmentation
- Customer journeys
- Customer lifetime value
- Retention analysis
- Customer insights
Module 5: Website Analytics
- Website performance
- User behavior
- Landing page analysis
- Bounce rate
- Session analysis
- User engagement
Module 6: Campaign Performance Analysis
- Campaign objectives
- Campaign tracking
- Channel performance
- Campaign comparison
- Performance evaluation
- Optimization opportunities
Module 7: Search Marketing Analytics
- Organic search performance
- Paid search metrics
- Keyword performance
- Search visibility
- Traffic analysis
- ROI measurement
Module 8: Social Media Analytics
- Engagement analysis
- Reach and impressions
- Audience growth
- Content performance
- Community insights
- Platform reporting
Module 9: Email Marketing Analytics
- Open rates
- Click-through rates
- Conversion tracking
- Subscriber engagement
- Campaign reporting
- Performance optimization
Module 10: Conversion Analytics
- Conversion funnels
- Customer journeys
- Goal tracking
- Funnel analysis
- Drop-off analysis
- Conversion improvement
Module 11: Attribution Models
- Attribution fundamentals
- Customer touchpoints
- Multi-channel attribution
- Marketing contribution
- Attribution reporting
- Performance comparison
Module 12: Dashboard Development
- KPI dashboards
- Executive dashboards
- Data visualization
- Report organization
- Performance summaries
- Interactive reporting
Module 13: Marketing Reports
- Campaign reports
- Executive reports
- Customer reports
- Performance reviews
- Report customization
- Stakeholder communication
Module 14: Predictive Marketing Analytics
- Predictive analytics concepts
- Customer behavior forecasting
- Trend identification
- Opportunity analysis
- Predictive insights
- Decision support
Module 15: AI in Marketing Analytics
- AI-powered reporting
- AI-generated insights
- Automated analysis
- Trend detection
- Marketing recommendations
- Responsible AI usage
Module 16: Performance Optimization
- KPI improvement
- Campaign optimization
- Budget allocation
- Audience refinement
- Continuous improvement
- Data-driven planning
Module 17: Marketing Experimentation
- A/B testing
- Hypothesis development
- Experiment planning
- Performance comparison
- Result interpretation
- Optimization strategies
Module 18: Data Visualization Best Practices
- Chart selection
- Dashboard layout
- Visual storytelling
- Report readability
- Presentation techniques
- Decision-focused visuals
Module 19: Marketing Analytics Tools
- Analytics platforms
- Dashboard tools
- Visualization software
- Data integration
- Reporting tools
- Workflow management
Module 20: Common Analytics Challenges
- Poor data quality
- Missing data
- Reporting inconsistencies
- Metric selection
- Performance interpretation
- Continuous improvement
Module 21: Emerging Analytics Trends
- AI-powered analytics
- Predictive marketing
- Customer intelligence
- Real-time analytics
- Privacy-aware analytics
- Future developments
Module 22: Practical Marketing Analytics Project
- Data collection
- KPI selection
- Dashboard creation
- Campaign analysis
- Performance reporting
- Optimization recommendations
Who it's for & what's included
Pick a delivery method to see exactly who it suits and everything you receive.
Classroom
Best for learners who want face-to-face tuition and to network with peers in person.
Everything you get
- ✓ Live instructor on-site
- ✓ Printed workbook & materials
- ✓ Group exercises & case studies
Online Instructor-Led
Best for learners who want a live instructor and a fixed schedule, without the travel.
Everything you get
- ✓ Live instructor via video call
- ✓ Digital workbook & resources
- ✓ Session recordings
Self-Paced
Best for self-motivated learners who need maximum flexibility around work and life.
Everything you get
- ✓ On-demand video lessons
- ✓ Interactive quizzes
- ✓ 24/7 access on any device