"The structure, the practice exams, the instructor — all top tier. Passed first try."
Course Outline
What the programme covers, module by module.
Module 1: Introduction to Mailchimp
- Mailchimp overview
- Platform features
- Email marketing fundamentals
- Account setup
- Dashboard navigation
- Marketing workflow
Module 2: Account Setup & Audience Management
- Account configuration
- Audience creation
- Contact management
- Audience organization
- Tags
- Audience settings
Module 3: Importing & Managing Contacts
- Contact import
- Data organization
- Contact segmentation
- Duplicate management
- List maintenance
- Contact updates
Module 4: Signup Forms & Audience Growth
- Signup forms
- Embedded forms
- Landing pages
- Subscriber growth
- Form customization
- Audience acquisition
Module 5: Creating Email Campaigns
- Campaign setup
- Campaign objectives
- Email structure
- Campaign scheduling
- Campaign management
- Publishing workflow
Module 6: Email Templates & Design
- Template selection
- Drag-and-drop editor
- Branding
- Images
- Layout customization
- Mobile-friendly emails
Module 7: Writing Effective Email Content
- Subject lines
- Preview text
- Email copy
- Calls to action
- Personalization
- Content optimization
Module 8: Audience Segmentation
- Segmentation basics
- Behavioral segmentation
- Interest groups
- Dynamic audiences
- Personalized messaging
- Targeted campaigns
Module 9: Marketing Automation
- Customer journeys
- Automated emails
- Welcome sequences
- Trigger-based workflows
- Follow-up campaigns
- Workflow management
Module 10: A/B Testing
- Subject line testing
- Content testing
- Send-time testing
- CTA testing
- Performance comparison
- Optimization techniques
Module 11: Campaign Analytics
- Open rates
- Click-through rates
- Campaign reports
- Audience engagement
- Performance dashboards
- Data interpretation
Module 12: Landing Pages & Forms
- Landing page creation
- Lead generation
- Forms integration
- Campaign support
- Conversion optimization
- User experience
Module 13: AI Features in Mailchimp
- AI-assisted content creation
- Subject line suggestions
- Email recommendations
- Audience insights
- Campaign optimization
- Responsible AI usage
Module 14: Integrating Mailchimp with Marketing
- Website integration
- CRM integration concepts
- Social media integration
- Marketing workflows
- Cross-channel campaigns
- Productivity improvement
Module 15: Best Practices & Optimization
- Email scheduling
- Audience engagement
- Deliverability best practices
- Campaign consistency
- Reporting improvements
- Continuous optimization
Module 16: Practical Mailchimp Project
- Audience setup
- Campaign creation
- Email automation
- Segmentation
- Performance analysis
- Campaign optimization
Who it's for & what's included
Pick a delivery method to see exactly who it suits and everything you receive.
Classroom
Best for learners who want face-to-face tuition and to network with peers in person.
Everything you get
- ✓ Live instructor on-site
- ✓ Printed workbook & materials
- ✓ Group exercises & case studies
Online Instructor-Led
Best for learners who want a live instructor and a fixed schedule, without the travel.
Everything you get
- ✓ Live instructor via video call
- ✓ Digital workbook & resources
- ✓ Session recordings
Self-Paced
Best for self-motivated learners who need maximum flexibility around work and life.
Everything you get
- ✓ On-demand video lessons
- ✓ Interactive quizzes
- ✓ 24/7 access on any device