★★★★★
"The structure, the practice exams, the instructor — all top tier. Passed first try."
AS
Aarti SharmaSenior Project Manager · TCS
— The journey
Course Outline
What the programme covers, module by module.
Module 1: Introduction to Logistics and Freight Forwarding
- Logistics Fundamentals
- Supply Chain Overview
- Freight Forwarding Process
- Industry Overview
- Career Opportunities
Module 2: Supply Chain Management
- Supply Chain Components
- Procurement Basics
- Distribution Networks
- Material Flow
- Supply Chain Coordination
Module 3: Transportation Modes
- Road Transport
- Rail Transport
- Air Freight
- Sea Freight
- Multimodal Transportation
Module 4: Freight Forwarding Operations
- Freight Booking
- Shipment Planning
- Carrier Coordination
- Freight Documentation
- Shipment Tracking
Module 5: Cargo Handling
- Cargo Classification
- Packaging Standards
- Cargo Loading
- Cargo Unloading
- Safe Handling Practices
Module 6: Warehouse Operations
- Warehouse Layout
- Goods Receiving
- Storage Methods
- Order Picking
- Dispatch Procedures
Module 7: Inventory Management
- Inventory Control
- Stock Monitoring
- Stock Rotation
- Inventory Records
- Inventory Optimization
Module 8: Shipping Documentation
- Shipping Instructions
- Commercial Invoice
- Packing List
- Transport Documents
- Delivery Documentation
Module 9: Customs Procedures
- Customs Clearance Process
- Import Documentation
- Export Documentation
- Duty and Tax Basics
- Customs Compliance
Module 10: International Trade Fundamentals
- Global Trade Concepts
- International Shipping
- Trade Routes
- Trade Regulations Overview
- Cross-Border Logistics
Module 11: Freight Cost Management
- Freight Charges
- Transportation Costs
- Cost Estimation
- Cost Optimization
- Pricing Fundamentals
Module 12: Customer Service in Logistics
- Customer Communication
- Shipment Updates
- Handling Enquiries
- Complaint Resolution
- Service Excellence
Module 13: Logistics Technology
- Warehouse Management Systems
- Transportation Management Systems
- Barcode Systems
- GPS Tracking
- Digital Logistics Platforms
Module 14: Risk Management
- Transportation Risks
- Cargo Damage Prevention
- Shipment Delays
- Contingency Planning
- Risk Mitigation
Module 15: Packaging and Labelling
- Packaging Standards
- Protective Packaging
- Shipping Labels
- Handling Instructions
- Packaging Compliance
Module 16: Reverse Logistics
- Product Returns
- Return Processing
- Recycling Logistics
- Disposal Procedures
- Reverse Supply Chain
Module 17: Safety in Logistics Operations
- Workplace Safety
- Material Handling Safety
- Equipment Safety
- Emergency Procedures
- Personal Protective Equipment
Module 18: Sustainability in Logistics
- Green Logistics
- Fuel Efficiency
- Waste Reduction
- Sustainable Transportation
- Environmental Best Practices
Module 19: Performance Measurement
- Logistics KPIs
- Delivery Performance
- Warehouse Performance
- Customer Satisfaction
- Continuous Improvement
Module 20: Teamwork and Communication
- Team Coordination
- Vendor Communication
- Carrier Communication
- Professional Conduct
- Workplace Collaboration
Module 21: Emerging Trends in Logistics
- Automation
- Artificial Intelligence
- Smart Warehousing
- Internet of Things
- Future Logistics Technologies
Module 22: Logistics and Freight Forwarding Project
- Shipment Planning
- Freight Documentation
- Warehouse Operations
- Cargo Coordination
- Final Project Presentation
— 01.2 · Is it right for you?
Who it's for & what's included
Pick a delivery method to see exactly who it suits and everything you receive.
Who it's for
Classroom
Best for learners who want face-to-face tuition and to network with peers in person.
What's included
Everything you get
- ✓ Live instructor on-site
- ✓ Printed workbook & materials
- ✓ Group exercises & case studies
Who it's for
Online Instructor-Led
Best for learners who want a live instructor and a fixed schedule, without the travel.
What's included
Everything you get
- ✓ Live instructor via video call
- ✓ Digital workbook & resources
- ✓ Session recordings
Who it's for
Self-Paced
Best for self-motivated learners who need maximum flexibility around work and life.
What's included
Everything you get
- ✓ On-demand video lessons
- ✓ Interactive quizzes
- ✓ 24/7 access on any device