"The structure, the practice exams, the instructor — all top tier. Passed first try."
Course Outline
What the programme covers, module by module.
Module 1: Introduction to LLMOps
- Understanding LLMOps
- LLMOps versus traditional MLOps
- LLM application lifecycle
- Operational challenges
- Production AI requirements
Module 2: LLM Application Architecture
- Application layer
- Model layer
- Retrieval layer
- Integration layer
- Infrastructure layer
Module 3: LLM Development Lifecycle
- Requirements
- Development
- Testing
- Deployment
- Continuous improvement
Module 4: Development and Production Environments
- Environment separation
- Configuration management
- Development environments
- Staging environments
- Production environments
Module 5: Model Management
- Model selection
- Hosted models
- Self-hosted models
- Model configuration
- Managing model dependencies
Module 6: Model Versioning
- Tracking model versions
- Comparing model changes
- Version metadata
- Rollback strategies
- Model lifecycle management
Module 7: Prompt Management
- Prompt templates
- Prompt repositories
- Prompt variables
- Managing prompt changes
- Reusable prompt components
Module 8: Prompt Versioning
- Tracking prompt versions
- Comparing prompt performance
- Testing prompt changes
- Rollback approaches
- Change documentation
Module 9: Configuration Management
- Application configuration
- Model parameters
- Environment variables
- Feature configuration
- Configuration versioning
Module 10: Secrets and Credential Management
- API credentials
- Environment secrets
- Access controls
- Secret rotation
- Protecting sensitive configuration
Module 11: LLM Evaluation Fundamentals
- Evaluation objectives
- Quality dimensions
- Task completion
- Accuracy and relevance
- Evaluation datasets
Module 12: Automated Evaluation Pipelines
- Test datasets
- Evaluation workflows
- Model-based evaluation
- Regression testing
- Comparing application versions
Module 13: Human Evaluation
- Evaluation rubrics
- Human review workflows
- Response comparison
- Reviewer consistency
- Feedback analysis
Module 14: LLM Observability
- Understanding observability
- Model interactions
- Application behaviour
- Operational visibility
- Observability workflows
Module 15: Tracing LLM Applications
- Request traces
- Model calls
- Retrieval steps
- Tool calls
- End-to-end execution paths
Module 16: Logging
- Application logs
- Model request logs
- Error logs
- Structured logging
- Log management
Module 17: Monitoring LLM Applications
- Application availability
- Response latency
- Error rates
- Token consumption
- Usage patterns
Module 18: Quality Monitoring
- Response relevance
- Groundedness
- Output consistency
- Failure patterns
- Quality trends
Module 19: Hallucination Monitoring
- Identifying unsupported outputs
- Grounding checks
- Retrieval verification
- Failure analysis
- Mitigation strategies
Module 20: Retrieval Operations
- Retrieval pipelines
- Knowledge sources
- Index management
- Retrieval configuration
- Retrieval monitoring
Module 21: RAG Operations
- Document ingestion
- Chunking pipelines
- Embedding generation
- Vector indexing
- Knowledge refresh workflows
Module 22: Monitoring RAG Quality
- Retrieval relevance
- Context quality
- Missing information
- Stale knowledge
- Retrieval performance
Module 23: Embedding and Vector Store Management
- Embedding models
- Vector indexes
- Metadata management
- Re-indexing
- Version considerations
Module 24: Data Pipeline Operations
- Data ingestion
- Data transformation
- Validation
- Pipeline scheduling
- Failure recovery
Module 25: LLM Application Testing
- Unit testing
- Integration testing
- Scenario testing
- Edge cases
- Regression testing
Module 26: Production Validation
- Pre-deployment checks
- Quality thresholds
- Performance validation
- Security validation
- Release readiness
Module 27: CI/CD for LLM Applications
- Continuous integration
- Automated testing
- Deployment pipelines
- Release workflows
- Deployment controls
Module 28: Deployment Strategies
- Rolling deployments
- Blue-green deployments
- Canary releases
- Feature flags
- Rollback planning
Module 29: Containerization
- Container concepts
- Packaging AI applications
- Dependencies
- Environment consistency
- Container deployment
Module 30: Cloud Deployment
- Cloud infrastructure
- Managed AI services
- Compute resources
- Storage
- Networking considerations
Module 31: Scaling LLM Applications
- Concurrent requests
- Horizontal scaling
- Queue-based workloads
- Load management
- Capacity planning
Module 32: Rate Limit Management
- Provider rate limits
- Request throttling
- Queuing
- Backoff strategies
- Managing traffic spikes
Module 33: Latency Optimization
- Measuring latency
- Model selection
- Streaming responses
- Parallel execution
- Reducing processing overhead
Module 34: Cost Management
- Token consumption
- Model pricing considerations
- Usage tracking
- Cost allocation
- Cost optimization strategies
Module 35: Caching Strategies
- Response caching
- Semantic caching
- Retrieval caching
- Cache invalidation
- Cost and latency benefits
Module 36: Reliability Engineering
- Availability
- Fault tolerance
- Retry strategies
- Timeouts
- Graceful degradation
Module 37: Failure Handling and Recovery
- Model provider failures
- API failures
- Retrieval failures
- Fallback models
- Recovery workflows
Module 38: LLM Security Operations
- Access management
- API security
- Credential protection
- Data security
- Secure operational practices
Module 39: Prompt Injection Monitoring
- Prompt injection risks
- Untrusted inputs
- Suspicious patterns
- Tool restrictions
- Response controls
Module 40: Data Privacy and Governance
- Sensitive information
- Data minimization
- Retention considerations
- Access controls
- Operational governance
Module 41: Guardrails in Production
- Input guardrails
- Output guardrails
- Application boundaries
- Tool permissions
- Escalation mechanisms
Module 42: Incident Management
- Detecting incidents
- Incident classification
- Escalation
- Containment
- Post-incident analysis
Module 43: Service-Level Objectives
- Reliability targets
- Availability indicators
- Latency indicators
- Quality indicators
- Monitoring operational targets
Module 44: Usage Analytics
- User activity
- Feature usage
- Model usage
- Request patterns
- Operational insights
Module 45: Feedback Loops
- User feedback
- Quality feedback
- Failure analysis
- Improvement prioritization
- Feeding insights into development
Module 46: Production Optimization
- Reviewing performance
- Improving prompts
- Improving retrieval
- Optimizing infrastructure
- Managing model changes
Module 47: Designing an LLMOps Platform
- Platform requirements
- Model management
- Evaluation infrastructure
- Observability architecture
- Deployment workflows
Module 48: Building an End-to-End LLMOps Strategy
- Operational requirements
- Release processes
- Monitoring framework
- Reliability and security
- Continuous improvement
Who it's for & what's included
Pick a delivery method to see exactly who it suits and everything you receive.
Classroom
Best for learners who want face-to-face tuition and to network with peers in person.
Everything you get
- ✓ Live instructor on-site
- ✓ Printed workbook & materials
- ✓ Group exercises & case studies
Online Instructor-Led
Best for learners who want a live instructor and a fixed schedule, without the travel.
Everything you get
- ✓ Live instructor via video call
- ✓ Digital workbook & resources
- ✓ Session recordings
Self-Paced
Best for self-motivated learners who need maximum flexibility around work and life.
Everything you get
- ✓ On-demand video lessons
- ✓ Interactive quizzes
- ✓ 24/7 access on any device
Course Overview
This course equips technical professionals with advanced LLMOps skills for managing large language model applications throughout their operational lifecycle. Participants explore model deployment, versioning, prompt management, evaluation, observability, tracing, monitoring, data pipelines, RAG operations, security, cost control, latency optimization, incident management, scalability, and continuous improvement of production AI systems.