Workplace Tools & Collaboration · PPL

Jira & Agile Tools Certification

A practitioner-level course covering Jira and Agile tools for project tracking, Scrum, Kanban, backlog management, sprint planning, workflows, reporting, automation, and team collaboration.

  • 3 DaysDuration
  • PPLAccredited
  • 3 LanguagesArabic · English · Hindi
  • ₹7,499.00 Per delegate

This course is accredited by PPL

This is for all ppl accredited courses
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— The journey

Course Outline

What the programme covers, module by module.

Module 1: Introduction to Agile

  • Agile concepts
  • Agile values
  • Agile principles
  • Iterative development
  • Incremental delivery
  • Agile team collaboration

Module 2: Scrum Fundamentals

  • Scrum framework
  • Scrum roles
  • Product backlog
  • Sprint concepts
  • Scrum events
  • Scrum artefacts

Module 3: Kanban Fundamentals

  • Kanban principles
  • Visualising work
  • Work in progress
  • Flow management
  • Kanban boards
  • Continuous improvement

Module 4: Introduction to Jira

  • Jira overview
  • Key features
  • Common use cases
  • Jira terminology
  • Agile project management
  • Jira ecosystem

Module 5: Navigating Jira

  • Jira interface
  • Project navigation
  • Work items
  • Search
  • Filters
  • Personal settings

Module 6: Creating & Managing Projects

  • Creating projects
  • Project templates
  • Scrum projects
  • Kanban projects
  • Project settings
  • Project configuration

Module 7: Jira Work Items

  • Epics
  • Stories
  • Tasks
  • Bugs
  • Subtasks
  • Work item relationships

Module 8: Creating & Managing Work Items

  • Creating work items
  • Assigning responsibility
  • Priorities
  • Due dates
  • Labels
  • Attachments

Module 9: Product Backlog Management

  • Backlog concepts
  • Creating backlog items
  • Prioritising work
  • Backlog refinement
  • Ranking items
  • Managing requirements

Module 10: Sprint Planning

  • Sprint goals
  • Creating sprints
  • Selecting backlog items
  • Sprint capacity
  • Estimation
  • Starting a sprint

Module 11: Managing Active Sprints

  • Scrum boards
  • Work status
  • Updating items
  • Tracking progress
  • Sprint changes
  • Completing sprints

Module 12: Kanban Boards

  • Board configuration
  • Workflow columns
  • Work-in-progress limits
  • Managing flow
  • Backlog options
  • Continuous delivery

Module 13: Agile Estimation

  • Estimation concepts
  • Story points
  • Relative estimation
  • Planning Poker concepts
  • Team velocity
  • Forecasting work

Module 14: Jira Workflows

  • Workflow concepts
  • Statuses
  • Transitions
  • Workflow design
  • Workflow configuration
  • Process standardisation

Module 15: Search, Filters & JQL

  • Basic search
  • Advanced search
  • JQL fundamentals
  • Search operators
  • Saved filters
  • Sharing filters

Module 16: Releases & Versions

  • Release planning
  • Versions
  • Assigning work to releases
  • Release progress
  • Release readiness
  • Managing versions

Module 17: Dashboards & Gadgets

  • Jira dashboards
  • Creating dashboards
  • Dashboard gadgets
  • Filter results
  • Team visibility
  • Customising dashboards

Module 18: Agile Reports

  • Burndown charts
  • Burnup concepts
  • Velocity charts
  • Sprint reports
  • Cumulative flow diagrams
  • Control charts

Module 19: Jira Automation

  • Automation concepts
  • Automation rules
  • Triggers
  • Conditions
  • Actions
  • Workflow automation

Module 20: Permissions & Team Collaboration

  • Project roles
  • Permission concepts
  • Access management
  • Comments
  • Mentions
  • Notifications

Module 21: Jira Integrations

  • Integration concepts
  • Confluence integration
  • Development tool integration
  • Connected applications
  • Information sharing
  • Collaborative workflows

Module 22: Agile Project Management Best Practices

  • Backlog quality
  • Sprint discipline
  • Workflow optimisation
  • Reporting practices
  • Team collaboration
  • Continuous improvement
— 01.2 · Is it right for you?

Who it's for & what's included

Pick a delivery method to see exactly who it suits and everything you receive.

Who it's for

Classroom

Best for learners who want face-to-face tuition and to network with peers in person.

What's included

Everything you get

  • Live instructor on-site
  • Printed workbook & materials
  • Group exercises & case studies
Who it's for

Online Instructor-Led

Best for learners who want a live instructor and a fixed schedule, without the travel.

What's included

Everything you get

  • Live instructor via video call
  • Digital workbook & resources
  • Session recordings
Who it's for

Self-Paced

Best for self-motivated learners who need maximum flexibility around work and life.

What's included

Everything you get

  • On-demand video lessons
  • Interactive quizzes
  • 24/7 access on any device
— About this course

Course Overview

The Jira & Agile Tools Certification course equips working professionals with practical skills for managing Agile projects using Jira. Learners explore Agile principles, Scrum and Kanban, Jira projects, issues, backlogs, sprints, boards, workflows, estimation, releases, dashboards, reports, automation, permissions, integrations, and practical approaches for improving project visibility and team collaboration.

— What you will master

Course Objectives

01

Understand Agile principles and fundamental Scrum and Kanban practices.

02

Navigate Jira and configure projects for structured Agile work management.

03

Create and manage epics, stories, tasks, bugs, and subtasks.

04

Manage product backlogs, sprint planning, estimation, and active sprint execution.

05

Configure and use Scrum boards, Kanban boards, and Jira workflows.

06

Apply JQL, filters, dashboards, and Agile reports to monitor project performance.

07

Use Jira automation, permissions, releases, and integrations effectively.

08

Apply Agile and Jira best practices to improve team collaboration and project visibility.

— Questions answered

Frequently Asked Questions

Who should attend this course?
The course is suitable for working professionals, project coordinators, project managers, Agile team members, operations professionals, and individuals working with Jira-based projects.
Do I need previous Jira experience?
No. The course introduces Jira fundamentals before progressing into practical Agile project management and workflow features.
Does the course cover Scrum and Kanban?
Yes. Learners explore Scrum roles, backlogs, sprints and estimation alongside Kanban boards, work-in-progress limits, flow management, and continuous improvement.
Does the course cover JQL and reporting?
Yes. The course introduces Jira Query Language, advanced searches, filters, dashboards, burndown charts, velocity reports, sprint reports, and other Agile reporting tools.
Does the course cover Jira automation?
Yes. Learners explore automation rules, triggers, conditions, actions, and practical approaches for automating repetitive project-management activities.
— Trusted by learners

What our delegates say

★★★★★

"The structure, the practice exams, the instructor — all top tier. Passed first try."

AS
Ranjan PradhanSenior Project Manager
★★★★★

"Best training I have attended. The content is exactly what modern projects need."

JD
James DonovanProgramme Director
★★★★★

"24/7 support actually means 24/7 — got help on my mock exam at 2am. Worth every dollar."

MO
Maya OkaforPMO Lead

★ 4.8 / 5 from 12,000+ verified learner reviews on Trustpilot & Google.

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