"The structure, the practice exams, the instructor — all top tier. Passed first try."
Course Outline
What the programme covers, module by module.
Module 1: Introduction to IT Project Management
- IT project management concepts
- Characteristics of IT projects
- Types of technology projects
- IT project lifecycle
- Project constraints
- IT project success factors
Module 2: IT Project Delivery Approaches
- Predictive delivery
- Agile delivery
- Iterative delivery
- Incremental delivery
- Hybrid approaches
- Selecting a delivery approach
Module 3: IT Project Initiation
- Identifying business needs
- Project objectives
- Technology requirements
- Initial project scope
- Key stakeholders
- Project initiation activities
Module 4: Business Case and Project Charter
- Business problem
- Project justification
- Expected business value
- High-level requirements
- Project objectives
- Project charter development
Module 5: IT Requirements Management
- Business requirements
- Functional requirements
- Non-functional requirements
- Technical requirements
- Requirements documentation
- Requirements traceability
Module 6: IT Scope Management
- Scope definition
- Project deliverables
- Scope boundaries
- Work Breakdown Structure
- Scope validation
- Scope control
Module 7: IT Project Planning
- Project planning process
- Activity identification
- Dependencies
- Milestones
- Planning assumptions
- Integrated project plans
Module 8: IT Project Scheduling
- Activity sequencing
- Duration estimation
- Schedule development
- Critical activities
- Schedule baseline
- Schedule monitoring
Module 9: IT Project Cost Management
- IT cost categories
- Cost estimation
- Project budgeting
- Technology costs
- Resource costs
- Cost monitoring
Module 10: IT Resource Management
- Resource requirements
- Technical skills planning
- Team allocation
- Resource availability
- Capacity planning
- Resource optimisation
Module 11: IT Project Risk Management
- Technology risks
- Project risks
- Cybersecurity considerations
- Integration risks
- Vendor risks
- Risk response planning
Module 12: IT Quality Management
- Quality requirements
- Quality planning
- Quality assurance
- Quality control
- Acceptance criteria
- Continuous improvement
Module 13: Agile IT Project Management
- Agile principles
- Product backlog
- User stories
- Sprint planning
- Incremental delivery
- Agile project tracking
Module 14: Scrum in IT Projects
- Scrum roles
- Scrum events
- Sprint backlog
- Daily Scrum
- Sprint review
- Retrospectives
Module 15: Hybrid IT Project Management
- Hybrid delivery concepts
- Combining predictive and Agile practices
- Hybrid planning
- Milestone management
- Iterative development
- Hybrid project controls
Module 16: Software Development Project Management
- Software development lifecycle
- Development planning
- Requirements coordination
- Development activities
- Release planning
- Software delivery monitoring
Module 17: Testing and Quality Assurance
- Testing strategy
- Test planning
- Functional testing
- User acceptance testing
- Defect management
- Testing progress
Module 18: IT Vendor and Procurement Management
- Technology procurement
- Vendor selection
- Vendor evaluation
- Service expectations
- Vendor performance
- Supplier coordination
Module 19: IT Stakeholder and Communication Management
- Stakeholder identification
- Business stakeholders
- Technical stakeholders
- Communication planning
- Project meetings
- Status reporting
Module 20: IT Change and Configuration Management
- Change requests
- Impact assessment
- Change approval
- Configuration management
- Version control concepts
- Change tracking
Module 21: Deployment and Transition Management
- Deployment planning
- Release readiness
- Data migration considerations
- User readiness
- Operational handover
- Post-deployment support
Module 22: IT Project Monitoring, Closure and Improvement
- Project KPIs
- Progress monitoring
- Cost and schedule tracking
- Project dashboards
- Project closure
- Lessons learned
Who it's for & what's included
Pick a delivery method to see exactly who it suits and everything you receive.
Classroom
Best for learners who want face-to-face tuition and to network with peers in person.
Everything you get
- ✓ Live instructor on-site
- ✓ Printed workbook & materials
- ✓ Group exercises & case studies
Online Instructor-Led
Best for learners who want a live instructor and a fixed schedule, without the travel.
Everything you get
- ✓ Live instructor via video call
- ✓ Digital workbook & resources
- ✓ Session recordings
Self-Paced
Best for self-motivated learners who need maximum flexibility around work and life.
Everything you get
- ✓ On-demand video lessons
- ✓ Interactive quizzes
- ✓ 24/7 access on any device
Course Overview
This course provides practical knowledge for managing information technology projects from initiation through implementation and closure. Participants will explore requirements, scope, scheduling, budgeting, resources, risks, quality, Agile and hybrid delivery, software projects, infrastructure initiatives, vendors, stakeholders, change control, testing, deployment, reporting, and successful technology project delivery.