ISO 27701 Privacy Information Management Lead Implementer

Module 1: Introduction to ISO 27701

• ISO 27701 overview
• Purpose and scope
• Privacy information management
• PIMS concepts
• Personally identifiable information
• Key terminology

Module 2: Understanding the PIMS Framework

• PIMS structure
• Privacy management principles
• Management system approach
• PIMS boundaries
• Process approach
• Privacy management lifecycle

Module 3: Relationship with Information Security Management

• Information security foundations
• Privacy and information security
• Integrated management concepts
• Security controls
• Privacy extensions
• Coordinated implementation

Module 4: Organisational Context

• Internal context
• External context
• Interested parties
• Privacy expectations
• Organisational boundaries
• PIMS scope

Module 5: Privacy Governance & Leadership

• Leadership responsibilities
• Privacy governance
• Organisational commitment
• Privacy policies
• Roles and authorities
• Accountability

Module 6: PII Roles & Responsibilities

• PII principals
• PII controllers
• PII processors
• Responsibility allocation
• Processing relationships
• Accountability requirements

Module 7: PIMS Implementation Planning

• Implementation objectives
• Implementation phases
• Project planning
• Resources
• Responsibilities
• Implementation roadmap

Module 8: PIMS Gap Analysis

• Current-state assessment
• Existing privacy practices
• Identifying gaps
• Control deficiencies
• Implementation priorities
• Gap remediation planning

Module 9: Privacy Risk Management

• Privacy risk concepts
• Risk identification
• Privacy threats
• Impact assessment
• Risk analysis
• Risk evaluation

Module 10: Privacy Risk Treatment

• Risk treatment options
• Selecting controls
• Control implementation
• Residual risk
• Risk acceptance
• Treatment monitoring

Module 11: PII Inventory & Data Mapping

• Identifying PII
• Data inventories
• Processing activities
• Data flows
• Data locations
• Maintaining records

Module 12: PII Lifecycle Management

• PII collection
• Storage
• Processing
• Sharing
• Retention
• Secure deletion

Module 13: Privacy by Design & Default

• Privacy by design principles
• Privacy by default
• Data minimisation
• Purpose limitation
• System design considerations
• Embedding privacy controls

Module 14: PII Controller Requirements

• Processing purposes
• Privacy information
• PII principal requests
• Consent considerations
• Processing records
• Controller accountability

Module 15: PII Processor Requirements

• Processing instructions
• Processor responsibilities
• Customer requirements
• Processing records
• Data return
• Data deletion

Module 16: Managing PII Principal Requests

• Request identification
• Access requests
• Correction requests
• Deletion requests
• Request tracking
• Response processes

Module 17: Access Control & PII Protection

• Access control principles
• Authentication
• Authorisation
• Privileged access
• Information protection
• Access reviews

Module 18: Third Parties & Subprocessors

• Third-party relationships
• Supplier evaluation
• Subprocessor management
• Privacy responsibilities
• Contractual considerations
• Third-party monitoring

Module 19: PII Transfers & Disclosure

• Data transfers
• Data locations
• Transfer controls
• Disclosure requests
• Disclosure records
• Transparency considerations

Module 20: Privacy Incident Management

• Privacy incidents
• Incident identification
• Escalation
• Response procedures
• Communication
• Incident documentation

Module 21: PIMS Documentation

• Privacy policies
• Procedures
• Processing records
• Risk documentation
• Control documentation
• Document management

Module 22: Awareness & Competence

• Privacy awareness
• Role-based responsibilities
• Competence requirements
• Learning needs
• Internal communication
• Building privacy culture

Module 23: Operational PIMS Controls

• Operational planning
• Process controls
• Responsibility assignment
• Change management
• Control monitoring
• Operational consistency

Module 24: Monitoring & Measurement

• Performance indicators
• Monitoring activities
• Data collection
• Control effectiveness
• Privacy performance
• Performance analysis

Module 25: Internal Audit Programme

• Internal audit purpose
• Audit programme
• Audit scope
• Audit criteria
• Auditor independence
• Audit reporting

Module 26: Management Review

• Management review objectives
• Review inputs
• Performance information
• Privacy risks
• Improvement opportunities
• Management decisions

Module 27: Nonconformities & Corrective Actions

• Identifying nonconformities
• Immediate corrections
• Root cause analysis
• Corrective-action planning
• Implementation
• Effectiveness evaluation

Module 28: PIMS Performance Evaluation

• PIMS effectiveness
• Privacy objectives
• Control performance
• Audit results
• Stakeholder feedback
• Performance trends

Module 29: Maintaining the PIMS

• Periodic reviews
• Updating privacy risks
• Updating controls
• Maintaining documentation
• Organisational changes
• PIMS sustainability

Module 30: Implementation Leadership & Continual Improvement

• Leading implementation teams
• Cross-functional coordination
• Managing implementation challenges
• Improvement planning
• Lessons learned
• Continual improvement