ISO & Quality Standards · PPL

ISO 27018 Cloud Data Privacy Foundation

A foundation-level course providing essential knowledge of ISO 27018 principles, cloud privacy controls, PII protection, data processing responsibilities, security measures, and privacy management practices.

  • 2 DaysDuration
  • PPLAccredited
  • 3 LanguagesArabic · English · Hindi
  • ₹2,499.00 Per delegate

This course is accredited by PPL

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— The journey

Course Outline

What the programme covers, module by module.

Module 1: Introduction to ISO 27018

  • ISO 27018 overview
  • Purpose and scope
  • Cloud privacy concepts
  • Public cloud environments
  • Personally identifiable information
  • Key terminology

Module 2: Cloud Computing & Privacy Fundamentals

  • Cloud computing concepts
  • Cloud service models
  • Cloud deployment concepts
  • Privacy considerations
  • Shared responsibilities
  • Cloud data risks

Module 3: PII Roles & Responsibilities

  • PII principals
  • PII controllers
  • PII processors
  • Cloud service providers
  • Organisational responsibilities
  • Accountability

Module 4: Privacy Principles

  • Consent and choice
  • Purpose legitimacy
  • Collection limitation
  • Data minimisation
  • Use and retention
  • Privacy compliance principles

Module 5: PII Collection & Processing

  • PII collection
  • Processing instructions
  • Lawful processing awareness
  • Purpose limitations
  • Processing records
  • Responsible data handling

Module 6: Data Classification & Handling

  • Identifying PII
  • Data classification
  • Sensitive information
  • Handling requirements
  • Storage considerations
  • Information protection

Module 7: Access Control

  • Access control principles
  • User access
  • Authentication
  • Authorisation
  • Privileged access
  • Access reviews

Module 8: Cryptography & Data Protection

  • Encryption concepts
  • Data at rest
  • Data in transit
  • Key management awareness
  • Secure communication
  • Protection mechanisms

Module 9: Data Location & Transfer

  • Data location awareness
  • Cross-location processing
  • Data transfers
  • Transfer controls
  • Cloud infrastructure considerations
  • Customer transparency

Module 10: Transparency & Customer Communication

  • Transparency principles
  • Privacy notices
  • Processing information
  • Customer communication
  • Changes to services
  • Information accessibility

Module 11: PII Disclosure & Third Parties

  • PII disclosure
  • Disclosure requests
  • Third-party access
  • Subcontractors
  • Subprocessor considerations
  • Disclosure records

Module 12: Data Retention & Deletion

  • Retention requirements
  • Retention periods
  • Data return
  • Secure deletion
  • Media disposal
  • Data lifecycle management

Module 13: Privacy & Security Incident Management

  • Privacy incidents
  • Security incidents
  • Incident identification
  • Incident escalation
  • Customer communication
  • Incident documentation

Module 14: Monitoring, Logging & Accountability

  • Activity logging
  • Monitoring access
  • Audit trails
  • Accountability records
  • Reviewing activities
  • Control effectiveness

Module 15: Cloud Privacy Risk Management

  • Privacy risk identification
  • Cloud privacy threats
  • Vulnerabilities
  • Risk assessment
  • Risk treatment concepts
  • Reviewing privacy risks

Module 16: Maintaining & Improving Cloud Privacy

  • Reviewing privacy controls
  • Performance monitoring
  • Internal reviews
  • Improvement opportunities
  • Updating practices
  • Continual improvement
— 01.2 · Is it right for you?

Who it's for & what's included

Pick a delivery method to see exactly who it suits and everything you receive.

Who it's for

Classroom

Best for learners who want face-to-face tuition and to network with peers in person.

What's included

Everything you get

  • Live instructor on-site
  • Printed workbook & materials
  • Group exercises & case studies
Who it's for

Online Instructor-Led

Best for learners who want a live instructor and a fixed schedule, without the travel.

What's included

Everything you get

  • Live instructor via video call
  • Digital workbook & resources
  • Session recordings
Who it's for

Self-Paced

Best for self-motivated learners who need maximum flexibility around work and life.

What's included

Everything you get

  • On-demand video lessons
  • Interactive quizzes
  • 24/7 access on any device
— About this course

Course Overview

The ISO 27018 Cloud Data Privacy Foundation course provides working professionals with foundational knowledge for protecting personally identifiable information in public cloud environments. Learners explore ISO 27018 principles, cloud privacy roles, PII processing, consent, transparency, access controls, data lifecycle management, disclosure, subcontractors, security incidents, accountability, monitoring, and continual privacy improvement.

— What you will master

Course Objectives

01

Understand ISO 27018 principles and their application to public cloud privacy.

02

Explain key roles and responsibilities related to PII processing in cloud environments.

03

Understand privacy principles for collecting, processing, storing, and managing personal information.

04

Apply foundational access control, encryption, data handling, and information protection concepts.

05

Recognise requirements relating to data location, transfers, transparency, and third-party processing.

06

Understand PII retention, return, deletion, and secure disposal practices.

07

Recognise appropriate approaches to privacy incidents, monitoring, logging, and accountability.

08

Understand cloud privacy risk management and continual improvement practices.

— Questions answered

Frequently Asked Questions

Who should attend this course?
The course is suitable for cloud professionals, IT teams, information security personnel, privacy professionals, compliance teams, and working professionals responsible for handling personal data in cloud environments.
Do I need previous ISO 27018 knowledge?
No. The course provides foundational knowledge and is suitable for professionals who are new to ISO 27018 and cloud privacy concepts.
Does the course cover PII protection?
Yes. Learners explore PII identification, collection, processing, classification, storage, access, transfer, retention, deletion, and protection practices.
Does the course cover cloud security controls?
Yes. The program introduces access control, authentication, authorisation, encryption, monitoring, logging, incident management, and other relevant protection concepts.
Does the course cover third-party cloud processing?
Yes. Learners explore subcontractors, third-party access, PII disclosure, data transfers, processing responsibilities, and transparency considerations.
— Trusted by learners

What our delegates say

★★★★★

"The structure, the practice exams, the instructor — all top tier. Passed first try."

AS
Ranjan PradhanSenior Project Manager
★★★★★

"Best training I have attended. The content is exactly what modern projects need."

JD
James DonovanProgramme Director
★★★★★

"24/7 support actually means 24/7 — got help on my mock exam at 2am. Worth every dollar."

MO
Maya OkaforPMO Lead

★ 4.8 / 5 from 12,000+ verified learner reviews on Trustpilot & Google.

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