ISO 26000 Social Responsibility Lead Implementer

Module 1: Introduction to ISO 26000

• ISO 26000 overview
• Purpose and scope
• Social responsibility concepts
• Sustainable development
• Organisational responsibility
• Key terminology

Module 2: ISO 26000 Framework

• Structure of ISO 26000
• Social responsibility guidance
• Organisational impacts
• Sphere of influence
• Core subjects
• Organisational integration

Module 3: Principles of Social Responsibility

• Accountability
• Transparency
• Ethical behaviour
• Stakeholder interests
• Rule of law
• International norms of behaviour

Module 4: Understanding Organisational Context

• Organisational characteristics
• Activities and impacts
• Operating environment
• Organisational relationships
• Social responsibility priorities
• Sustainability considerations

Module 5: Implementation Readiness Assessment

• Current-state assessment
• Existing policies
• Current practices
• Organisational capabilities
• Identifying gaps
• Improvement priorities

Module 6: Social Responsibility Implementation Planning

• Implementation objectives
• Implementation roadmap
• Priorities
• Responsibilities
• Resources
• Progress monitoring

Module 7: Stakeholder Identification

• Stakeholder concepts
• Identifying stakeholders
• Stakeholder mapping
• Stakeholder interests
• Stakeholder expectations
• Stakeholder prioritisation

Module 8: Stakeholder Engagement

• Engagement principles
• Engagement methods
• Consultation
• Stakeholder communication
• Feedback mechanisms
• Maintaining relationships

Module 9: Organisational Governance

• Governance principles
• Decision-making structures
• Accountability
• Transparency
• Ethical leadership
• Responsible governance

Module 10: Human Rights

• Human rights principles
• Due diligence
• Human rights risks
• Discrimination
• Vulnerable groups
• Fundamental rights at work

Module 11: Integrating Human Rights Practices

• Human rights policies
• Due diligence processes
• Risk identification
• Prevention measures
• Grievance mechanisms
• Performance monitoring

Module 12: Labour Practices

• Employment relationships
• Conditions of work
• Social protection
• Social dialogue
• Occupational health and safety
• Human development

Module 13: Responsible Workplace Practices

• Fair employment
• Employee wellbeing
• Equal opportunities
• Workplace communication
• Skills development
• Responsible workforce management

Module 14: Environmental Responsibility

• Pollution prevention
• Sustainable resource use
• Climate considerations
• Environmental protection
• Biodiversity
• Environmental restoration

Module 15: Integrating Environmental Practices

• Environmental objectives
• Resource efficiency
• Waste reduction
• Energy considerations
• Environmental performance
• Improvement initiatives

Module 16: Fair Operating Practices

• Anti-corruption
• Responsible involvement
• Fair competition
• Responsible supply chains
• Property rights
• Ethical business conduct

Module 17: Responsible Supply Chain Practices

• Supplier expectations
• Supplier evaluation
• Social responsibility criteria
• Supply chain risks
• Responsible sourcing
• Supplier engagement

Module 18: Consumer Issues

• Fair marketing
• Consumer health and safety
• Sustainable consumption
• Consumer services
• Data protection
• Consumer awareness

Module 19: Community Involvement & Development

• Community engagement
• Education and culture
• Employment creation
• Skills development
• Social investment
• Community development

Module 20: Social Responsibility Policies

• Policy development
• Organisational commitments
• Policy objectives
• Roles and responsibilities
• Policy communication
• Policy review

Module 21: Integrating Social Responsibility into Strategy

• Strategic alignment
• Business objectives
• Decision-making
• Operational planning
• Responsibility allocation
• Leadership involvement

Module 22: Embedding Social Responsibility into Operations

• Operational processes
• Department responsibilities
• Procedures
• Process controls
• Employee participation
• Integration monitoring

Module 23: Communication & Transparency

• Communication objectives
• Internal communication
• External communication
• Stakeholder information
• Transparency principles
• Communication channels

Module 24: Social Responsibility Performance Measurement

• Performance indicators
• Data collection
• Monitoring activities
• Performance analysis
• Progress measurement
• Improvement opportunities

Module 25: Social Responsibility Reporting

• Reporting objectives
• Reporting scope
• Performance information
• Stakeholder information
• Report quality
• Reporting practices

Module 26: Reviewing Implementation Effectiveness

• Implementation reviews
• Performance evaluation
• Stakeholder feedback
• Policy effectiveness
• Operational effectiveness
• Identifying gaps

Module 27: Managing Gaps & Improvement Actions

• Gap identification
• Root cause concepts
• Improvement planning
• Action responsibilities
• Progress tracking
• Effectiveness evaluation

Module 28: Organisational Awareness & Culture

• Social responsibility awareness
• Leadership influence
• Employee engagement
• Ethical culture
• Behavioural expectations
• Organisational learning

Module 29: Maintaining Social Responsibility Practices

• Periodic reviews
• Updating priorities
• Monitoring changes
• Maintaining stakeholder engagement
• Sustaining improvements
• Organisational adaptability

Module 30: Implementation Leadership & Continual Improvement

• Leading implementation teams
• Managing implementation challenges
• Cross-functional coordination
• Monitoring implementation progress
• Lessons learned
• Continual improvement