ISO 26000 Social Responsibility Lead Auditor

Module 1: Introduction to ISO 26000

• ISO 26000 overview
• Purpose and scope
• Social responsibility concepts
• Sustainable development
• Organisational responsibility
• Key terminology

Module 2: Social Responsibility Framework

• ISO 26000 structure
• Organisational impacts
• Sphere of influence
• Responsible behaviour
• Sustainable development
• Organisational integration

Module 3: Principles of Social Responsibility

• Accountability
• Transparency
• Ethical behaviour
• Stakeholder interests
• Rule of law
• International norms of behaviour

Module 4: Recognising Social Responsibility

• Organisational impacts
• Social responsibility issues
• Organisational relationships
• Decision-making
• Due diligence concepts
• Areas of influence

Module 5: Stakeholder Identification

• Stakeholder concepts
• Identifying stakeholders
• Stakeholder mapping
• Stakeholder interests
• Stakeholder expectations
• Prioritising stakeholders

Module 6: Stakeholder Engagement

• Engagement principles
• Engagement methods
• Consultation
• Communication
• Stakeholder feedback
• Maintaining relationships

Module 7: Organisational Governance

• Governance principles
• Decision-making structures
• Accountability
• Transparency
• Ethical leadership
• Organisational oversight

Module 8: Human Rights

• Human rights principles
• Due diligence
• Human rights risks
• Discrimination
• Civil and political rights
• Fundamental rights at work

Module 9: Labour Practices

• Employment relationships
• Conditions of work
• Social protection
• Social dialogue
• Occupational health and safety
• Human development

Module 10: Environmental Responsibility

• Pollution prevention
• Sustainable resource use
• Climate considerations
• Environmental protection
• Biodiversity
• Environmental restoration

Module 11: Fair Operating Practices

• Anti-corruption
• Responsible involvement
• Fair competition
• Responsible supply chains
• Property rights
• Ethical business conduct

Module 12: Consumer Issues

• Fair marketing
• Consumer health and safety
• Sustainable consumption
• Consumer services
• Data protection
• Consumer awareness

Module 13: Community Involvement & Development

• Community engagement
• Education and culture
• Employment creation
• Skills development
• Social investment
• Community development

Module 14: Integrating Social Responsibility

• Organisational strategy
• Policies
• Operational integration
• Responsibility allocation
• Internal awareness
• Organisational culture

Module 15: Communication on Social Responsibility

• Communication objectives
• Internal communication
• External communication
• Stakeholder reporting
• Transparency
• Information quality

Module 16: Reviewing Social Responsibility Performance

• Performance indicators
• Monitoring activities
• Data collection
• Performance evaluation
• Stakeholder feedback
• Improvement opportunities

Module 17: Assessment Principles

• Integrity
• Fair presentation
• Professional care
• Confidentiality
• Independence
• Evidence-based assessment

Module 18: Managing an Assessment Programme

• Programme objectives
• Assessment priorities
• Programme scope
• Resources
• Assessor selection
• Programme monitoring

Module 19: Lead Auditor Responsibilities

• Assessment leadership
• Team coordination
• Task allocation
• Professional judgement
• Communication
• Managing assessment activities

Module 20: Assessment Objectives, Scope & Criteria

• Defining objectives
• Establishing scope
• Selecting criteria
• Organisational boundaries
• Social responsibility priorities
• Assessment feasibility

Module 21: Risk-Based Assessment Planning

• Significant social impacts
• Stakeholder concerns
• Organisational risks
• Previous findings
• Assessment priorities
• Sampling approaches

Module 22: Assessment Preparation

• Reviewing organisational information
• Policies and procedures
• Sustainability information
• Stakeholder information
• Previous assessments
• Assessment plans

Module 23: Developing Assessment Checklists

• Checklist objectives
• Principle-based questions
• Core subject questions
• Governance questions
• Stakeholder questions
• Assessment trails

Module 24: Conducting Opening Meetings

• Introductions
• Confirming objectives
• Confirming scope
• Assessment methodology
• Communication arrangements
• Team responsibilities

Module 25: Gathering Assessment Evidence

• Interviews
• Observations
• Document review
• Record review
• Stakeholder evidence
• Sampling

Module 26: Evaluating Core Social Responsibility Practices

• Governance
• Human rights
• Labour practices
• Environmental responsibility
• Fair operating practices
• Consumer and community practices

Module 27: Evaluating Evidence & Findings

• Evidence sufficiency
• Evidence reliability
• Evaluating practices
• Identifying gaps
• Positive practices
• Improvement opportunities

Module 28: Assessment Reporting & Closing Meeting

• Assessment conclusions
• Report structure
• Findings summary
• Closing meeting
• Communicating results
• Management feedback

Module 29: Corrective Actions & Follow-Up

• Improvement planning
• Root cause concepts
• Corrective actions
• Reviewing responses
• Effectiveness evaluation
• Follow-up activities

Module 30: Assessment Team Leadership & Continual Improvement

• Leading assessment teams
• Managing conflicts
• Assessor performance
• Complex assessment situations
• Lessons learned
• Continual improvement