★★★★★
"The structure, the practice exams, the instructor — all top tier. Passed first try."
AS
Ranjan PradhanSenior Project Manager
— The journey
Course Outline
What the programme covers, module by module.
Module 1: Introduction to ISO 26000
- ISO 26000 overview
- Purpose and scope
- Social responsibility concepts
- Organisational responsibility
- Sustainable development
- Key terminology
Module 2: Understanding Social Responsibility
- Organisational impacts
- Responsible decision-making
- Social expectations
- Sustainable practices
- Ethical considerations
- Organisational behaviour
Module 3: Principles of Social Responsibility
- Accountability
- Transparency
- Ethical behaviour
- Stakeholder interests
- Rule of law
- International norms of behaviour
Module 4: Stakeholder Identification
- Understanding stakeholders
- Internal stakeholders
- External stakeholders
- Stakeholder interests
- Stakeholder influence
- Stakeholder mapping
Module 5: Stakeholder Engagement
- Engagement objectives
- Engagement methods
- Communication approaches
- Stakeholder expectations
- Managing relationships
- Reviewing engagement
Module 6: Human Rights Principles
- Human rights concepts
- Due diligence
- Human rights risks
- Avoiding complicity
- Resolving grievances
- Fundamental rights
Module 7: Labour Practices
- Employment relationships
- Conditions of work
- Social protection
- Social dialogue
- Workplace health and safety
- Human development
Module 8: Environmental Responsibility
- Environmental impacts
- Pollution prevention
- Sustainable resource use
- Climate-related considerations
- Environmental protection
- Biodiversity
Module 9: Fair Operating Practices
- Ethical conduct
- Anti-corruption
- Responsible involvement
- Fair competition
- Responsible supply chains
- Property rights
Module 10: Consumer Issues
- Fair marketing
- Consumer information
- Consumer health and safety
- Sustainable consumption
- Consumer services
- Consumer data considerations
Module 11: Community Involvement
- Community engagement
- Community development
- Education and culture
- Employment creation
- Social investment
- Community relationships
Module 12: Sustainable Development
- Sustainability concepts
- Social considerations
- Environmental considerations
- Economic considerations
- Long-term impacts
- Responsible development
Module 13: Integrating Social Responsibility
- Organisational integration
- Policies and procedures
- Roles and responsibilities
- Decision-making
- Operational integration
- Setting priorities
Module 14: Social Responsibility Communication
- Communication principles
- Internal communication
- External communication
- Stakeholder reporting
- Transparency
- Communication effectiveness
Module 15: Reviewing Social Responsibility Performance
- Performance indicators
- Monitoring activities
- Stakeholder feedback
- Reviewing practices
- Identifying gaps
- Improvement opportunities
Module 16: Continual Improvement
- Improvement priorities
- Corrective actions
- Organisational learning
- Updating practices
- Strengthening responsible behaviour
- Continual improvement
— 01.2 · Is it right for you?
Who it's for & what's included
Pick a delivery method to see exactly who it suits and everything you receive.
Who it's for
Classroom
Best for learners who want face-to-face tuition and to network with peers in person.
What's included
Everything you get
- ✓ Live instructor on-site
- ✓ Printed workbook & materials
- ✓ Group exercises & case studies
Who it's for
Online Instructor-Led
Best for learners who want a live instructor and a fixed schedule, without the travel.
What's included
Everything you get
- ✓ Live instructor via video call
- ✓ Digital workbook & resources
- ✓ Session recordings
Who it's for
Self-Paced
Best for self-motivated learners who need maximum flexibility around work and life.
What's included
Everything you get
- ✓ On-demand video lessons
- ✓ Interactive quizzes
- ✓ 24/7 access on any device
— About this course
Course Overview
The ISO 26000 Social Responsibility Foundation program provides working professionals with foundational knowledge of responsible organisational practices. Participants explore social responsibility principles, stakeholder engagement, human rights, labour practices, environmental responsibility, fair operating practices, consumer issues, community involvement, sustainable development, organisational integration, communication, performance review, and continual improvement.