ISO & Quality Standards · PPL

ISO 19011 Management System Auditing Foundation

A foundation-level program providing essential knowledge of ISO 19011 guidance, auditing principles, audit programmes, planning, evidence collection, reporting, auditor competence, and audit follow-up.

  • ⏱2Duration
  • ◈PPLAccredited
  • ◐3 LanguagesArabic · English · Hindi
  • ◆₹2,499.00 Per delegate

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— The journey

Course Outline

What the programme covers, module by module.

Module 1: Introduction to Management System Auditing

  • Management system concepts
  • Purpose of auditing
  • Audit objectives
  • Audit activities
  • Audit lifecycle
  • Organisational benefits

Module 2: Introduction to ISO 19011

  • ISO 19011 overview
  • Purpose and scope
  • Application of guidance
  • Key terminology
  • Auditing framework
  • Management system context

Module 3: Types of Management System Audits

  • First-party audits
  • Second-party audits
  • Third-party audits
  • Combined audits
  • Joint audits
  • Audit differences

Module 4: Principles of Auditing

  • Integrity
  • Fair presentation
  • Due professional care
  • Confidentiality
  • Independence
  • Evidence-based approach

Module 5: Risk-Based Approach to Auditing

  • Risk-based auditing
  • Audit risks
  • Audit opportunities
  • Process criticality
  • Risk considerations
  • Prioritising audit activities

Module 6: Establishing an Audit Programme

  • Audit programme objectives
  • Programme scope
  • Responsibilities
  • Resources
  • Audit frequency
  • Programme documentation

Module 7: Managing an Audit Programme

  • Programme implementation
  • Auditor assignment
  • Communication
  • Programme monitoring
  • Programme review
  • Programme improvement

Module 8: Audit Objectives, Scope & Criteria

  • Defining objectives
  • Determining scope
  • Establishing criteria
  • Organisational boundaries
  • Applicable requirements
  • Audit feasibility

Module 9: Audit Planning & Preparation

  • Audit planning
  • Audit schedules
  • Team responsibilities
  • Document review
  • Audit checklists
  • Preparation activities

Module 10: Conducting Opening Meetings

  • Introductions
  • Confirming objectives
  • Confirming scope
  • Audit methodology
  • Communication arrangements
  • Addressing questions

Module 11: Gathering Audit Evidence

  • Objective evidence
  • Document review
  • Record review
  • Observation
  • Interviews
  • Information verification

Module 12: Audit Sampling

  • Sampling concepts
  • Sample selection
  • Representative sampling
  • Risk-based sampling
  • Sampling limitations
  • Recording samples

Module 13: Evaluating Audit Evidence

  • Evidence assessment
  • Requirement comparison
  • Conformity
  • Nonconformity
  • Observations
  • Evidence sufficiency

Module 14: Audit Findings & Conclusions

  • Developing findings
  • Documenting evidence
  • Writing nonconformities
  • Reviewing findings
  • Audit conclusions
  • Preparing for closure

Module 15: Audit Reporting & Follow-Up

  • Closing meetings
  • Audit reports
  • Reporting findings
  • Corrective-action responses
  • Follow-up activities
  • Verification of actions

Module 16: Auditor Competence & Professional Behaviour

  • Auditor knowledge
  • Auditor skills
  • Professional behaviour
  • Auditor competence
  • Competence evaluation
  • Continual development
— 01.2 · Is it right for you?

Who it's for & what's included

Pick a delivery method to see exactly who it suits and everything you receive.

Who it's for

Classroom

Best for learners who want face-to-face tuition and to network with peers in person.

What's included

Everything you get

  • ✓ Live instructor on-site
  • ✓ Printed workbook & materials
  • ✓ Group exercises & case studies
Who it's for

Online Instructor-Led

Best for learners who want a live instructor and a fixed schedule, without the travel.

What's included

Everything you get

  • ✓ Live instructor via video call
  • ✓ Digital workbook & resources
  • ✓ Session recordings
Who it's for

Self-Paced

Best for self-motivated learners who need maximum flexibility around work and life.

What's included

Everything you get

  • ✓ On-demand video lessons
  • ✓ Interactive quizzes
  • ✓ 24/7 access on any device
— About this course

Course Overview

The ISO 19011 Management System Auditing Foundation program provides working professionals with foundational knowledge of management system auditing. Participants learn ISO 19011 principles, audit terminology, audit types, programme management, risk-based auditing, objectives, scope and criteria, audit planning, document review, evidence collection, interviews, sampling, findings, reporting, auditor competence, corrective-action follow-up, and continual improvement.

— What you will master

Course Objectives

01

Understand the purpose, scope, terminology, and application of ISO 19011.

02

Explain fundamental management system auditing principles and different audit types.

03

Understand how audit programmes are established, implemented, monitored, and improved.

04

Define appropriate audit objectives, scope, criteria, and planning requirements.

05

Apply foundational methods for interviews, observations, document review, and sampling.

06

Evaluate objective evidence and distinguish between conformity and nonconformity.

07

Understand audit findings, conclusions, reporting, corrective-action follow-up, and closure.

08

Recognise auditor competence requirements and appropriate professional behaviour.

— Questions answered

Frequently Asked Questions

Who should attend this course?
The course is suitable for working professionals, quality professionals, management system personnel, compliance professionals, internal audit staff, and individuals involved in organisational auditing.
Do I need previous auditing experience?
No. The program provides foundational knowledge and is suitable for professionals who are relatively new to management system auditing.
Does the course cover different types of audits?
Yes. Participants learn about first-party, second-party, third-party, combined, and joint audits and their application within management systems.
Does the course cover audit evidence and findings?
Yes. The program covers evidence gathering, interviews, document review, sampling, evidence evaluation, conformity, nonconformity, and audit findings.
Does the course cover audit reporting and follow-up?
Yes. Participants learn closing meeting concepts, audit reporting, corrective-action responses, follow-up activities, and verification of actions.
— Trusted by learners

What our delegates say

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