ISO & Quality Standards · PPL

ISO 19011 Management System Auditing Awareness

An awareness-level program introducing ISO 19011 principles, audit programmes, auditor competence, audit planning, evidence collection, reporting, and fundamental management system auditing practices.

  • ⏱1Duration
  • ◈PPLAccredited
  • ◐3 LanguagesArabic · English · Hindi
  • ◆₹1,599.00 Per delegate

This course is accredited by PPL

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— The journey

Course Outline

What the programme covers, module by module.

Module 1: Introduction to Management System Auditing

  • Management system concepts
  • Purpose of auditing
  • Types of audits
  • First-party audits
  • Second-party audits
  • Third-party audits

Module 2: Introduction to ISO 19011

  • ISO 19011 overview
  • Purpose and application
  • Key terminology
  • Audit guidance framework
  • Management system audits
  • Role of ISO 19011

Module 3: Principles of Auditing

  • Integrity
  • Fair presentation
  • Due professional care
  • Confidentiality
  • Independence
  • Evidence-based and risk-based approaches

Module 4: Managing an Audit Programme

  • Audit programme concepts
  • Programme objectives
  • Audit priorities
  • Responsibilities
  • Resources
  • Programme monitoring

Module 5: Planning an Audit

  • Audit objectives
  • Audit scope
  • Audit criteria
  • Audit team
  • Audit plan
  • Audit preparation

Module 6: Conducting Audit Activities

  • Opening meeting
  • Communication
  • Document review
  • Interviews
  • Observation
  • Sampling

Module 7: Audit Evidence, Findings & Reporting

  • Objective evidence
  • Evaluating evidence
  • Conformity
  • Nonconformity
  • Audit conclusions
  • Audit reporting

Module 8: Auditor Competence & Audit Follow-Up

  • Auditor knowledge
  • Auditor skills
  • Professional behaviour
  • Competence evaluation
  • Corrective-action follow-up
  • Continual improvement
— 01.2 · Is it right for you?

Who it's for & what's included

Pick a delivery method to see exactly who it suits and everything you receive.

Who it's for

Classroom

Best for learners who want face-to-face tuition and to network with peers in person.

What's included

Everything you get

  • ✓ Live instructor on-site
  • ✓ Printed workbook & materials
  • ✓ Group exercises & case studies
Who it's for

Online Instructor-Led

Best for learners who want a live instructor and a fixed schedule, without the travel.

What's included

Everything you get

  • ✓ Live instructor via video call
  • ✓ Digital workbook & resources
  • ✓ Session recordings
Who it's for

Self-Paced

Best for self-motivated learners who need maximum flexibility around work and life.

What's included

Everything you get

  • ✓ On-demand video lessons
  • ✓ Interactive quizzes
  • ✓ 24/7 access on any device
— About this course

Course Overview

The ISO 19011 Management System Auditing Awareness program provides working professionals with an introduction to the principles and guidance used for auditing management systems. Participants explore audit terminology, auditing principles, audit programmes, objectives and scope, auditor competence, audit planning, evidence collection, interviews, audit findings, reporting, follow-up activities, risks, opportunities, and professional auditor behaviour.

— What you will master

Course Objectives

01

Understand the purpose and application of ISO 19011 guidance.

02

Recognise different types of management system audits and their purposes.

03

Understand the fundamental principles that support effective auditing.

04

Develop awareness of audit programme management and responsibilities.

05

Understand audit objectives, scope, criteria, planning, and preparation.

06

Recognise common methods used to gather and evaluate audit evidence.

07

Understand audit findings, conclusions, reporting, and follow-up activities.

08

Recognise the competence and professional behaviour expected of management system auditors.

— Questions answered

Frequently Asked Questions

Who should attend this course?
The course is suitable for working professionals, quality personnel, compliance professionals, management system staff, and individuals who require an introduction to management system auditing.
Do I need previous auditing experience?
No. The program is designed at awareness level and introduces management system auditing from the fundamentals.
What types of audits are covered?
The program introduces first-party, second-party, and third-party audits and explains their different purposes within management system auditing.
Does the course cover audit planning?
Yes. Participants are introduced to audit objectives, scope, criteria, team selection, audit plans, preparation, and related activities.
Does the course cover auditor competence?
Yes. The program introduces auditor knowledge, skills, professional behaviour, competence evaluation, and responsibilities.
— Trusted by learners

What our delegates say

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AS
Ranjan PradhanSenior Project Manager
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