★★★★★
"The structure, the practice exams, the instructor — all top tier. Passed first try."
AS
Ranjan PradhanSenior Project Manager
— The journey
Course Outline
What the programme covers, module by module.
Module 1: Introduction to ISO/IEC 17025
- Purpose of ISO/IEC 17025
- Scope of the standard
- Testing laboratories
- Calibration laboratories
- Laboratory competence
- Key terminology
Module 2: Structure of ISO/IEC 17025
- Standard structure
- General requirements
- Structural requirements
- Resource requirements
- Process requirements
- Management system requirements
Module 3: Impartiality
- Impartiality principles
- Laboratory objectivity
- Impartiality risks
- Identifying threats
- Managing conflicts
- Maintaining impartiality
Module 4: Confidentiality
- Confidential information
- Customer information
- Information protection
- Disclosure requirements
- Personnel responsibilities
- Confidentiality controls
Module 5: Structural Requirements
- Legal responsibility
- Laboratory organisation
- Management structure
- Roles and responsibilities
- Authority
- Laboratory activities
Module 6: Personnel Competence
- Competence requirements
- Education and experience
- Training
- Skills evaluation
- Authorisation
- Competence records
Module 7: Facilities & Environmental Conditions
- Laboratory facilities
- Environmental requirements
- Monitoring conditions
- Contamination prevention
- Access controls
- Facility suitability
Module 8: Equipment Management
- Equipment requirements
- Equipment selection
- Calibration
- Maintenance
- Equipment records
- Equipment status
Module 9: Metrological Traceability
- Traceability concepts
- Measurement standards
- Calibration hierarchy
- Reference materials
- Traceability chains
- Measurement reliability
Module 10: Externally Provided Products & Services
- External providers
- Supplier selection
- Purchasing requirements
- Service evaluation
- Provider monitoring
- External laboratory services
Module 11: Review of Requests, Tenders & Contracts
- Customer requirements
- Capability review
- Method selection
- Contract requirements
- Changes to requirements
- Customer communication
Module 12: Methods, Verification & Validation
- Method selection
- Standard methods
- Laboratory-developed methods
- Method verification
- Method validation
- Method documentation
Module 13: Sampling & Handling of Items
- Sampling principles
- Sampling plans
- Sample identification
- Transportation
- Storage
- Handling test and calibration items
Module 14: Measurement Uncertainty & Result Validity
- Measurement uncertainty concepts
- Sources of uncertainty
- Evaluating uncertainty
- Quality control
- Monitoring validity
- Proficiency testing concepts
Module 15: Reporting & Nonconforming Work
- Reporting results
- Test reports
- Calibration information
- Reporting amendments
- Complaints
- Nonconforming work
Module 16: Management System & Continual Improvement
- Document control
- Record control
- Risks and opportunities
- Internal audits
- Corrective actions
- Continual improvement
— 01.2 · Is it right for you?
Who it's for & what's included
Pick a delivery method to see exactly who it suits and everything you receive.
Who it's for
Classroom
Best for learners who want face-to-face tuition and to network with peers in person.
What's included
Everything you get
- ✓ Live instructor on-site
- ✓ Printed workbook & materials
- ✓ Group exercises & case studies
Who it's for
Online Instructor-Led
Best for learners who want a live instructor and a fixed schedule, without the travel.
What's included
Everything you get
- ✓ Live instructor via video call
- ✓ Digital workbook & resources
- ✓ Session recordings
Who it's for
Self-Paced
Best for self-motivated learners who need maximum flexibility around work and life.
What's included
Everything you get
- ✓ On-demand video lessons
- ✓ Interactive quizzes
- ✓ 24/7 access on any device
— About this course
Course Overview
The ISO 17025 Testing & Calibration Laboratories Foundation program provides working professionals with foundational knowledge of ISO/IEC 17025 and its application within testing and calibration laboratories. Participants explore impartiality, confidentiality, structural requirements, personnel competence, facilities, equipment, metrological traceability, methods, sampling, measurement uncertainty, reporting, quality assurance, nonconforming work, internal audits, corrective actions, and continual improvement.