"The structure, the practice exams, the instructor — all top tier. Passed first try."
Course Outline
What the programme covers, module by module.
Module 1: Introduction to ISO/IEC 17025
- Purpose of ISO/IEC 17025
- Testing and calibration laboratories
- Laboratory competence
- Standard structure
- Key terminology
- Application of requirements
Module 2: General Requirements
- Impartiality
- Confidentiality
- Identifying impartiality risks
- Protecting information
- Professional conduct
- Laboratory responsibilities
Module 3: Structural Requirements
- Laboratory organisation
- Legal responsibility
- Management structure
- Roles and responsibilities
- Authority and accountability
- Laboratory activities
Module 4: Resource Requirements
- Personnel competence
- Facilities
- Environmental conditions
- Equipment
- External products and services
- Resource management
Module 5: Metrological Traceability & Equipment
- Measurement traceability
- Calibration concepts
- Reference standards
- Equipment identification
- Equipment maintenance
- Measurement reliability
Module 6: Laboratory Process Requirements
- Reviewing requests
- Selecting methods
- Method verification
- Sampling
- Handling test items
- Technical records
Module 7: Results & Quality Assurance
- Measurement uncertainty awareness
- Ensuring validity of results
- Reporting results
- Test reports
- Calibration information
- Complaints and nonconforming work
Module 8: Management System Awareness
- Management system requirements
- Document control
- Record control
- Risks and opportunities
- Internal audits
- Continual improvement
Who it's for & what's included
Pick a delivery method to see exactly who it suits and everything you receive.
Classroom
Best for learners who want face-to-face tuition and to network with peers in person.
Everything you get
- ✓ Live instructor on-site
- ✓ Printed workbook & materials
- ✓ Group exercises & case studies
Online Instructor-Led
Best for learners who want a live instructor and a fixed schedule, without the travel.
Everything you get
- ✓ Live instructor via video call
- ✓ Digital workbook & resources
- ✓ Session recordings
Self-Paced
Best for self-motivated learners who need maximum flexibility around work and life.
Everything you get
- ✓ On-demand video lessons
- ✓ Interactive quizzes
- ✓ 24/7 access on any device
Course Overview
The ISO 17025 Testing & Calibration Laboratories Awareness program provides working professionals with an introduction to ISO/IEC 17025 and its application within testing and calibration laboratories. Participants explore laboratory competence, impartiality, confidentiality, personnel, facilities, equipment, metrological traceability, sampling, test and calibration methods, result reporting, quality assurance, nonconforming work, and management system requirements.