"The structure, the practice exams, the instructor — all top tier. Passed first try."
Course Outline
What the programme covers, module by module.
Module 1: Introduction to ISO 13485
- ISO 13485 overview
- Purpose and scope
- Medical device QMS
- Quality management principles
- Regulatory environment
- Organisational benefits
Module 2: Understanding ISO 13485 Requirements
- Standard structure
- QMS requirements
- Management responsibility
- Resource management
- Product realisation
- Measurement and improvement
Module 3: Medical Device Regulatory Context
- Regulatory requirements
- Applicable requirements
- Customer requirements
- Regulatory responsibilities
- Medical device lifecycle
- Compliance considerations
Module 4: Lead Implementer Responsibilities
- Implementation leadership
- Project ownership
- Stakeholder engagement
- Resource coordination
- Communication
- Implementation governance
Module 5: QMS Implementation Planning
- Implementation objectives
- Project scope
- Implementation phases
- Responsibilities
- Resources
- Implementation timeline
Module 6: Organisational Context & QMS Scope
- Organisational activities
- Products and services
- QMS boundaries
- Outsourced processes
- Regulatory considerations
- Scope documentation
Module 7: ISO 13485 Gap Analysis
- Current-state assessment
- Requirement comparison
- Identifying gaps
- Prioritising actions
- Gap analysis reporting
- Implementation roadmap
Module 8: Process Identification & Mapping
- QMS processes
- Process interactions
- Inputs and outputs
- Process owners
- Process controls
- Process mapping
Module 9: QMS Documentation Structure
- Quality manual
- Policies
- Procedures
- Work instructions
- Forms and templates
- Medical device files
Module 10: Document & Record Control
- Document creation
- Review and approval
- Revision control
- Distribution
- Record retention
- Record protection
Module 11: Management Responsibility
- Management commitment
- Customer focus
- Quality policy
- Quality objectives
- Responsibilities and authority
- Management representative
Module 12: Resource Management
- Human resources
- Competence requirements
- Training
- Infrastructure
- Work environment
- Resource planning
Module 13: Risk Management Integration
- Risk management principles
- Risk identification
- Risk evaluation
- Risk controls
- Risk documentation
- Lifecycle integration
Module 14: Product Realisation Planning
- Product requirements
- Quality objectives
- Process requirements
- Verification activities
- Validation activities
- Required records
Module 15: Customer-Related Processes
- Customer requirements
- Product requirements
- Requirement review
- Customer communication
- Changes to requirements
- Customer records
Module 16: Design & Development Controls
- Design planning
- Design inputs
- Design outputs
- Design reviews
- Verification and validation
- Design changes
Module 17: Supplier Management
- Supplier selection
- Supplier evaluation
- Supplier approval
- Supplier monitoring
- Supplier re-evaluation
- Supplier performance
Module 18: Purchasing Controls
- Purchasing requirements
- Purchasing information
- Product specifications
- Verification activities
- Supplier documentation
- Purchasing records
Module 19: Production & Service Controls
- Production planning
- Controlled conditions
- Work instructions
- Equipment requirements
- Product cleanliness
- Servicing activities
Module 20: Process Validation
- Validation requirements
- Validation planning
- Acceptance criteria
- Equipment qualification
- Validation records
- Revalidation
Module 21: Identification & Traceability
- Product identification
- Traceability requirements
- Product status
- Batch and lot records
- Distribution records
- Traceability documentation
Module 22: Infrastructure & Contamination Control
- Facility requirements
- Equipment
- Maintenance
- Work environment
- Contamination prevention
- Cleanliness controls
Module 23: Customer Feedback & Complaint Handling
- Feedback collection
- Complaint receipt
- Complaint evaluation
- Investigation
- Complaint records
- Regulatory reporting considerations
Module 24: Control of Nonconforming Product
- Nonconformity identification
- Segregation
- Evaluation
- Disposition
- Concessions
- Nonconformity records
Module 25: Corrective Action
- Problem identification
- Root cause analysis
- Corrective action planning
- Implementation
- Effectiveness verification
- Preventing recurrence
Module 26: Monitoring, Measurement & Data Analysis
- Process monitoring
- Product monitoring
- Quality indicators
- Data collection
- Trend analysis
- Performance evaluation
Module 27: Internal Audit Programme
- Audit planning
- Audit criteria
- Auditor selection
- Audit execution
- Audit findings
- Follow-up activities
Module 28: Management Review
- Management review planning
- Review inputs
- QMS performance
- Customer feedback
- Quality objectives
- Review outputs
Module 29: QMS Maintenance & Improvement
- Performance monitoring
- Corrective actions
- Process improvements
- Change management
- QMS updates
- Maintaining effectiveness
Module 30: Complete ISO 13485 Implementation
- Gap analysis
- Implementation planning
- Process development
- Documentation
- Implementation monitoring
- QMS readiness review
Who it's for & what's included
Pick a delivery method to see exactly who it suits and everything you receive.
Classroom
Best for learners who want face-to-face tuition and to network with peers in person.
Everything you get
- ✓ Live instructor on-site
- ✓ Printed workbook & materials
- ✓ Group exercises & case studies
Online Instructor-Led
Best for learners who want a live instructor and a fixed schedule, without the travel.
Everything you get
- ✓ Live instructor via video call
- ✓ Digital workbook & resources
- ✓ Session recordings
Self-Paced
Best for self-motivated learners who need maximum flexibility around work and life.
Everything you get
- ✓ On-demand video lessons
- ✓ Interactive quizzes
- ✓ 24/7 access on any device
Course Overview
The ISO 13485 Medical Devices Quality Management Lead Implementer program equips working professionals with practical knowledge to lead the establishment and implementation of a medical device Quality Management System. Participants learn ISO 13485 requirements, implementation planning, gap analysis, regulatory considerations, process design, documentation, risk management, design and development controls, supplier management, production controls, validation, traceability, complaint handling, corrective action, internal auditing, management review, and QMS improvement.