"The structure, the practice exams, the instructor — all top tier. Passed first try."
Course Outline
What the programme covers, module by module.
Module 1: Introduction to ISO 13485
- ISO 13485 overview
- Purpose and scope
- Medical device QMS
- Regulatory considerations
- Process approach
- QMS effectiveness
Module 2: ISO 13485 Requirements
- Quality management system
- Management responsibility
- Resource management
- Product realisation
- Measurement and analysis
- QMS improvement
Module 3: Medical Device Regulatory Context
- Regulatory requirements
- Customer requirements
- Medical device lifecycle
- Regulatory documentation
- Product safety
- Compliance responsibilities
Module 4: Fundamentals of Internal Auditing
- Internal audit concepts
- Audit objectives
- Audit scope
- Audit criteria
- Audit evidence
- Audit findings
Module 5: Principles of Auditing
- Integrity
- Fair presentation
- Due professional care
- Confidentiality
- Independence
- Evidence-based approach
Module 6: Internal Audit Programme
- Audit programme objectives
- Audit frequency
- Audit schedules
- Auditor responsibilities
- Resource requirements
- Programme monitoring
Module 7: Risk-Based Audit Planning
- Process risks
- Regulatory risks
- Previous findings
- Process performance
- Audit priorities
- Risk-based scheduling
Module 8: Preparing an Internal Audit
- Defining objectives
- Establishing scope
- Identifying criteria
- Selecting processes
- Audit timetable
- Audit preparation
Module 9: Reviewing QMS Documentation
- Quality manual
- Procedures
- Medical device files
- Work instructions
- Quality records
- Previous audit reports
Module 10: Preparing Audit Checklists
- Process-based questions
- ISO 13485 requirements
- Audit trails
- Evidence requirements
- Sampling considerations
- Checklist preparation
Module 11: Opening Meeting
- Introductions
- Audit objectives
- Scope confirmation
- Audit methodology
- Communication arrangements
- Audit schedule
Module 12: Interviewing Techniques
- Open-ended questions
- Closed questions
- Follow-up questions
- Active listening
- Professional communication
- Recording responses
Module 13: Collecting Objective Evidence
- Interviews
- Observations
- Documents
- Records
- Sampling
- Evidence verification
Module 14: Auditing Document & Record Control
- Document approval
- Revision control
- Document availability
- Record identification
- Record retention
- Record protection
Module 15: Auditing Management & Resources
- Management commitment
- Quality objectives
- Responsibilities
- Competence
- Training
- Infrastructure
Module 16: Auditing Design & Risk Management
- Design planning
- Design inputs and outputs
- Design reviews
- Verification and validation
- Design changes
- Risk management evidence
Module 17: Auditing Suppliers & Purchasing
- Supplier selection
- Supplier evaluation
- Purchasing controls
- Supplier monitoring
- Purchased product verification
- Supplier records
Module 18: Auditing Production & Traceability
- Production controls
- Process validation
- Identification
- Traceability
- Product preservation
- Production records
Module 19: Auditing Feedback & Complaints
- Customer feedback
- Complaint handling
- Complaint investigation
- Complaint records
- Regulatory reporting awareness
- Trend information
Module 20: Nonconformities & Audit Findings
- Conformity
- Nonconformity
- Objective evidence
- Finding statements
- Classification principles
- Improvement opportunities
Module 21: Audit Reporting & Corrective Actions
- Audit report structure
- Reporting findings
- Closing meeting
- Root cause analysis
- Corrective action
- Effectiveness verification
Module 22: Internal Audit Simulation
- Audit planning
- Document review
- Checklist application
- Evidence collection
- Developing findings
- Reporting and follow-up
Who it's for & what's included
Pick a delivery method to see exactly who it suits and everything you receive.
Classroom
Best for learners who want face-to-face tuition and to network with peers in person.
Everything you get
- ✓ Live instructor on-site
- ✓ Printed workbook & materials
- ✓ Group exercises & case studies
Online Instructor-Led
Best for learners who want a live instructor and a fixed schedule, without the travel.
Everything you get
- ✓ Live instructor via video call
- ✓ Digital workbook & resources
- ✓ Session recordings
Self-Paced
Best for self-motivated learners who need maximum flexibility around work and life.
Everything you get
- ✓ On-demand video lessons
- ✓ Interactive quizzes
- ✓ 24/7 access on any device
Course Overview
The ISO 13485 Medical Devices Quality Management Internal Auditor program equips working professionals with the knowledge and practical skills required to evaluate medical device Quality Management Systems through structured internal audits. Participants learn ISO 13485 requirements, audit principles, risk-based thinking, audit planning, document review, checklist preparation, interviewing, evidence collection, process auditing, identification of findings, nonconformity reporting, corrective action follow-up, and audit programme improvement.