"The structure, the practice exams, the instructor — all top tier. Passed first try."
Course Outline
What the programme covers, module by module.
Module 1: Introduction to Human Resource Management
- Meaning and purpose of HRM
- Role of Human Resources
- Core HR functions
- HR responsibilities
- Employee lifecycle
- Modern HR practices
Module 2: Understanding the Employee Lifecycle
- Workforce attraction
- Recruitment and selection
- Employee onboarding
- Development and performance
- Employee engagement
- Employee separation
Module 3: Workforce Planning Fundamentals
- Workforce planning concepts
- Understanding staffing requirements
- Headcount planning
- Skills requirements
- Workforce gaps
- Basic workforce forecasting
Module 4: Job Analysis and Job Descriptions
- Job analysis fundamentals
- Identifying job responsibilities
- Skills and knowledge requirements
- Job specifications
- Writing job descriptions
- Role clarity
Module 5: Recruitment Fundamentals
- Recruitment process
- Identifying vacancies
- Recruitment channels
- Candidate sourcing
- Application management
- Recruitment planning
Module 6: Candidate Screening and Selection
- Reviewing applications
- CV screening
- Candidate shortlisting
- Interview fundamentals
- Candidate assessment
- Selection decisions
Module 7: Employee Onboarding
- Pre-boarding activities
- First-day preparation
- Employee orientation
- Workplace introduction
- Role expectations
- Onboarding follow-up
Module 8: HR Administration and Employee Records
- Employee information
- Personnel records
- Attendance records
- Leave records
- HR documentation
- Maintaining accurate information
Module 9: Compensation and Benefits Fundamentals
- Compensation concepts
- Salary components
- Employee benefits
- Allowances
- Recognition
- Total rewards overview
Module 10: Performance Management
- Performance management concepts
- Setting expectations
- Employee goals
- Performance monitoring
- Feedback
- Performance reviews
Module 11: Learning and Development
- Employee learning needs
- Training requirements
- Skills development
- Workplace learning
- Development planning
- Learning effectiveness
Module 12: Employee Engagement
- Employee engagement concepts
- Engagement drivers
- Employee motivation
- Recognition practices
- Employee feedback
- Building workplace connection
Module 13: Employee Relations
- Employee relations fundamentals
- Workplace communication
- Employee concerns
- Managing disagreements
- Positive workplace relationships
- Manager and HR responsibilities
Module 14: Workplace Communication
- Professional communication
- Active listening
- Employee conversations
- Manager communication
- Giving feedback
- Handling sensitive conversations
Module 15: HR Technology and Reporting
- HR information systems
- Employee databases
- Digital HR processes
- Basic HR metrics
- HR reports
- HR dashboards
Module 16: Effective HR Practices
- Managing HR priorities
- Supporting employees
- Supporting managers
- Coordinating HR activities
- Improving employee experience
- Continuous HR improvement
Who it's for & what's included
Pick a delivery method to see exactly who it suits and everything you receive.
Classroom
Best for learners who want face-to-face tuition and to network with peers in person.
Everything you get
- ✓ Live instructor on-site
- ✓ Printed workbook & materials
- ✓ Group exercises & case studies
Online Instructor-Led
Best for learners who want a live instructor and a fixed schedule, without the travel.
Everything you get
- ✓ Live instructor via video call
- ✓ Digital workbook & resources
- ✓ Session recordings
Self-Paced
Best for self-motivated learners who need maximum flexibility around work and life.
Everything you get
- ✓ On-demand video lessons
- ✓ Interactive quizzes
- ✓ 24/7 access on any device