★★★★★
"The structure, the practice exams, the instructor — all top tier. Passed first try."
AS
Ranjan PradhanSenior Project Manager
— The journey
Course Outline
What the programme covers, module by module.
Module 1: Introduction to Diversity, Equity & Inclusion
- Understanding diversity
- Understanding equity
- Understanding inclusion
- Equality and equity
- Workplace belonging
- Importance of DEI
Module 2: Understanding Workplace Diversity
- Dimensions of diversity
- Visible and non-visible differences
- Diverse perspectives
- Workforce demographics
- Individual experiences
- Value of diverse teams
Module 3: Equity in the Workplace
- Equity principles
- Identifying workplace barriers
- Fair access to opportunities
- Equitable processes
- Resource accessibility
- Supporting individual needs
Module 4: Building an Inclusive Workplace
- Inclusion fundamentals
- Inclusive workplace behaviours
- Employee participation
- Psychological safety
- Respectful workplaces
- Creating inclusive experiences
Module 5: Understanding Unconscious Bias
- Bias concepts
- Common forms of bias
- Affinity bias
- Confirmation bias
- Attribution bias
- Recognising personal assumptions
Module 6: Managing Bias in Decision-Making
- Bias in workplace decisions
- Structured decision-making
- Objective criteria
- Consistent evaluation
- Challenging assumptions
- Reducing bias
Module 7: Inclusive Recruitment
- Inclusive recruitment principles
- Inclusive job descriptions
- Diverse sourcing
- Structured screening
- Consistent selection criteria
- Candidate experience
Module 8: Inclusive Interviewing and Selection
- Structured interviews
- Consistent questions
- Interview panel considerations
- Objective candidate assessment
- Reducing interview bias
- Fair selection practices
Module 9: Inclusive Onboarding
- Inclusive onboarding experiences
- Employee introductions
- Access to information
- Workplace support
- Manager responsibilities
- Early employee belonging
Module 10: Inclusive Leadership
- Inclusive leadership principles
- Leadership behaviours
- Listening to diverse perspectives
- Building trust
- Encouraging participation
- Leadership accountability
Module 11: Inclusive Communication
- Respectful communication
- Inclusive language
- Active listening
- Communication preferences
- Avoiding assumptions
- Cross-cultural communication
Module 12: Cultural Awareness
- Cultural differences
- Cultural perspectives
- Communication styles
- Workplace expectations
- Cultural sensitivity
- Building cultural awareness
Module 13: Employee Belonging
- Belonging fundamentals
- Employee connection
- Workplace relationships
- Team inclusion
- Employee voice
- Strengthening belonging
Module 14: Psychological Safety
- Psychological safety concepts
- Speaking up
- Respectful disagreement
- Learning from mistakes
- Manager behaviours
- Building team trust
Module 15: Accessibility and Inclusive Workplaces
- Workplace accessibility
- Physical accessibility
- Digital accessibility
- Inclusive technology
- Removing workplace barriers
- Accessible communication
Module 16: Inclusive Learning and Development
- Equitable learning opportunities
- Accessible learning
- Development planning
- Career development
- Mentoring
- Leadership development opportunities
Module 17: Equity in Performance Management
- Fair performance expectations
- Objective goal setting
- Consistent evaluation
- Constructive feedback
- Performance discussions
- Reviewing performance patterns
Module 18: Career Progression and Opportunity
- Career pathways
- Internal mobility
- Development opportunities
- Promotion processes
- Talent visibility
- Equitable career support
Module 19: Employee Resource Groups
- Employee resource group concepts
- Purpose of employee networks
- Employee participation
- Leadership sponsorship
- Community building
- Measuring group contribution
Module 20: DEI Data and Measurement
- Workforce representation
- Recruitment metrics
- Promotion patterns
- Employee experience data
- Inclusion surveys
- DEI dashboards
Module 21: Developing DEI Initiatives
- Identifying organisational needs
- Setting priorities
- Defining objectives
- Stakeholder engagement
- Planning initiatives
- Measuring progress
Module 22: Building a Sustainable Inclusive Culture
- Integrating inclusion into HR practices
- Leadership commitment
- Employee involvement
- Continuous listening
- Reviewing workplace practices
- Continuous improvement
— 01.2 · Is it right for you?
Who it's for & what's included
Pick a delivery method to see exactly who it suits and everything you receive.
Who it's for
Classroom
Best for learners who want face-to-face tuition and to network with peers in person.
What's included
Everything you get
- ✓ Live instructor on-site
- ✓ Printed workbook & materials
- ✓ Group exercises & case studies
Who it's for
Online Instructor-Led
Best for learners who want a live instructor and a fixed schedule, without the travel.
What's included
Everything you get
- ✓ Live instructor via video call
- ✓ Digital workbook & resources
- ✓ Session recordings
Who it's for
Self-Paced
Best for self-motivated learners who need maximum flexibility around work and life.
What's included
Everything you get
- ✓ On-demand video lessons
- ✓ Interactive quizzes
- ✓ 24/7 access on any device
— About this course
Course Overview
This course provides practical knowledge of Diversity, Equity and Inclusion in modern workplaces. Participants will explore inclusive culture, unconscious bias, equitable practices, inclusive recruitment, employee experience, leadership, accessibility, communication, belonging, measurement, and organisational initiatives to create workplaces where diverse employees can contribute and develop effectively.