★★★★★
"The structure, the practice exams, the instructor — all top tier. Passed first try."
AS
Aarti SharmaSenior Project Manager · TCS
— The journey
Course Outline
What the programme covers, module by module.
Module 1: Introduction to Custom GPTs
- Generative AI overview
- AI assistants
- Custom GPT concepts
- Business applications
- Benefits
- Responsible AI
Module 2: Getting Started with Custom GPTs
- Platform overview
- Workspace setup
- GPT Builder interface
- Configuration options
- Publishing options
- Best practices
Module 3: Prompt Engineering Fundamentals
- System prompts
- User prompts
- Context management
- Prompt refinement
- Prompt templates
- Prompt optimization
Module 4: Designing AI Assistants
- Assistant objectives
- User personas
- Conversation design
- Response styles
- AI personality
- Workflow planning
Module 5: Custom Instructions
- Role definition
- Behavioral instructions
- Response formatting
- Constraints
- Tone customization
- Output consistency
Module 6: Knowledge Base Integration
- Document uploads
- Knowledge organization
- PDFs
- Policies
- FAQs
- Information retrieval
Module 7: Actions & External Integrations
- GPT Actions overview
- API concepts
- Third-party integrations
- Workflow connectivity
- Automation opportunities
- Security considerations
Module 8: Business Process Automation
- HR assistants
- Customer support
- Sales assistants
- Marketing assistants
- Internal knowledge bots
- Productivity assistants
Module 9: AI Writing Assistants
- Email drafting
- Report generation
- Content creation
- Proposal writing
- Business documentation
- Editing assistance
Module 10: AI Research Assistants
- Information gathering
- Research workflows
- Summarization
- Analysis
- Knowledge extraction
- Decision support
Module 11: Productivity Automation
- Daily workflows
- Task assistance
- Meeting summaries
- Action items
- Knowledge management
- Personal productivity
Module 12: Testing & Optimization
- GPT testing
- Prompt evaluation
- Response refinement
- Error handling
- Performance improvement
- Quality assurance
Module 13: AI Security & Governance
- Data privacy
- Responsible AI
- Access control
- Confidential information
- Compliance
- Governance
Module 14: Collaboration & Sharing
- Team workspaces
- GPT sharing
- Permissions
- Collaboration workflows
- Version management
- Documentation
Module 15: Industry-Specific GPTs
- Education
- Healthcare
- Finance
- Marketing
- Human Resources
- Customer service
Module 16: AI Workflow Automation
- Multi-step workflows
- AI automation
- Business processes
- Connected tools
- Productivity optimization
- Process improvement
Module 17: Real-World Business Projects
- Customer support GPT
- HR assistant
- Sales assistant
- Knowledge assistant
- Marketing assistant
- Practical exercises
Module 18: AI Analytics & Improvement
- Usage analytics
- Performance monitoring
- User feedback
- Continuous improvement
- Optimization strategies
- Success metrics
Module 19: Emerging AI Assistant Trends
- AI agents
- Autonomous assistants
- Multimodal AI
- Enterprise AI
- Future technologies
- Industry trends
Module 20: Portfolio Development
- Business AI portfolio
- GPT showcase
- Client demonstrations
- Documentation
- Personal branding
- Career readiness
Module 21: AI Implementation Strategy
- Adoption roadmap
- Change management
- User training
- Deployment planning
- Business value
- Continuous improvement
Module 22: Professional Custom GPT Practices
- AI governance
- Deployment standards
- Quality assurance
- Best practices
- Future-ready implementation
- Continuous learning
— 01.2 · Is it right for you?
Who it's for & what's included
Pick a delivery method to see exactly who it suits and everything you receive.
Who it's for
Classroom
Best for learners who want face-to-face tuition and to network with peers in person.
What's included
Everything you get
- ✓ Live instructor on-site
- ✓ Printed workbook & materials
- ✓ Group exercises & case studies
Who it's for
Online Instructor-Led
Best for learners who want a live instructor and a fixed schedule, without the travel.
What's included
Everything you get
- ✓ Live instructor via video call
- ✓ Digital workbook & resources
- ✓ Session recordings
Who it's for
Self-Paced
Best for self-motivated learners who need maximum flexibility around work and life.
What's included
Everything you get
- ✓ On-demand video lessons
- ✓ Interactive quizzes
- ✓ 24/7 access on any device