★★★★★
"The structure, the practice exams, the instructor — all top tier. Passed first try."
AS
Ranjan PradhanSenior Project Manager
— The journey
Course Outline
What the programme covers, module by module.
Module 1: Introduction to Confluence
- Confluence overview
- Workplace documentation
- Knowledge management concepts
- Key features
- Common use cases
- Collaboration fundamentals
Module 2: Navigating Confluence
- Confluence interface
- Home navigation
- Recent content
- Search
- Notifications
- Personal settings
Module 3: Spaces & Content Structure
- Space concepts
- Creating spaces
- Space navigation
- Content hierarchy
- Parent and child pages
- Organising information
Module 4: Creating Pages
- Creating pages
- Page titles
- Page layouts
- Adding content
- Drafts
- Publishing pages
Module 5: Formatting Documentation
- Headings
- Paragraphs
- Lists
- Tables
- Links
- Content formatting practices
Module 6: Working with Rich Content
- Images
- Files and attachments
- Multimedia
- Code blocks
- Panels
- Content elements
Module 7: Templates
- Template concepts
- Built-in templates
- Creating content from templates
- Standardised documentation
- Reusable page structures
- Template management
Module 8: Labels & Content Organisation
- Labels
- Categorising pages
- Content grouping
- Page hierarchy
- Content navigation
- Organisation practices
Module 9: Collaboration & Comments
- Page comments
- Inline comments
- Mentions
- Notifications
- Collaborative editing
- Team feedback
Module 10: Page History & Version Management
- Page history
- Version tracking
- Comparing versions
- Restoring content
- Change visibility
- Documentation accountability
Module 11: Permissions & Content Access
- Permission concepts
- Space permissions
- Page restrictions
- User access
- Group access
- Content visibility
Module 12: Search & Content Discovery
- Basic search
- Search filters
- Finding pages
- Finding attachments
- Labels and search
- Improving discoverability
Module 13: Meeting & Project Documentation
- Meeting notes
- Agendas
- Action items
- Project documentation
- Decision records
- Progress documentation
Module 14: Building a Knowledge Base
- Knowledge base concepts
- Knowledge structure
- FAQs
- Process documentation
- Standard operating information
- Maintaining knowledge content
Module 15: Confluence Integrations
- Integration concepts
- Jira integration
- Linking project information
- Embedding external content
- Connected workplace tools
- Collaboration workflows
Module 16: Documentation Governance & Best Practices
- Documentation standards
- Naming conventions
- Content ownership
- Content reviews
- Archiving outdated information
- Maintaining documentation quality
— 01.2 · Is it right for you?
Who it's for & what's included
Pick a delivery method to see exactly who it suits and everything you receive.
Who it's for
Classroom
Best for learners who want face-to-face tuition and to network with peers in person.
What's included
Everything you get
- ✓ Live instructor on-site
- ✓ Printed workbook & materials
- ✓ Group exercises & case studies
Who it's for
Online Instructor-Led
Best for learners who want a live instructor and a fixed schedule, without the travel.
What's included
Everything you get
- ✓ Live instructor via video call
- ✓ Digital workbook & resources
- ✓ Session recordings
Who it's for
Self-Paced
Best for self-motivated learners who need maximum flexibility around work and life.
What's included
Everything you get
- ✓ On-demand video lessons
- ✓ Interactive quizzes
- ✓ 24/7 access on any device
— About this course
Course Overview
The Confluence Documentation Certification course provides working professionals with essential skills for creating and managing structured workplace documentation. Learners explore spaces, pages, templates, content formatting, collaboration, permissions, comments, labels, search, knowledge bases, meeting notes, project documentation, integrations, and practical approaches for maintaining organised and accessible organisational knowledge.