★★★★★
"The structure, the practice exams, the instructor — all top tier. Passed first try."
AS
Aarti SharmaSenior Project Manager · TCS
— The journey
Course Outline
What the programme covers, module by module.
Module 1: Business Analysis Professional Practices
- Business analysis lifecycle
- Business Analyst responsibilities
- Business value delivery
- Business analysis frameworks
- Professional competencies
Module 2: Enterprise Analysis
- Business goals
- Strategic analysis
- Problem identification
- Opportunity assessment
- Business case development
Module 3: Stakeholder Analysis and Engagement
- Stakeholder identification
- Stakeholder mapping
- Communication strategies
- Collaboration techniques
- Conflict management
Module 4: Requirements Elicitation
- Interviews
- Workshops
- Brainstorming
- Observation
- Surveys and questionnaires
Module 5: Requirements Analysis and Modeling
- Functional requirements
- Non-functional requirements
- Process modeling
- Data modeling
- Requirement prioritization
Module 6: Business Process Modeling
- Process mapping
- BPMN fundamentals
- Workflow analysis
- Process optimization
- Value stream analysis
Module 7: Requirements Documentation
- Business Requirements Document (BRD)
- Functional Requirements Document (FRD)
- User stories
- Use cases
- Acceptance criteria
Module 8: Solution Assessment
- Gap analysis
- Feasibility analysis
- Risk assessment
- Solution comparison
- Recommendation techniques
Module 9: Data Analysis for Business Analysts
- Data collection
- Data interpretation
- Trend analysis
- Root cause analysis
- Business reporting
Module 10: Agile Business Analysis
- Agile principles
- Scrum framework
- Product backlog
- Sprint planning
- User story refinement
Module 11: Business Analysis Tools
- Microsoft Excel
- Microsoft Visio
- Jira
- Confluence
- Microsoft Power BI overview
Module 12: Communication and Facilitation
- Meeting facilitation
- Presentation skills
- Business writing
- Negotiation
- Decision-making support
Module 13: Change and Impact Analysis
- Change requests
- Impact assessment
- Requirement traceability
- Change management
- Version control
Module 14: Quality Assurance and Validation
- Requirement validation
- Requirement verification
- Solution validation
- Acceptance planning
- Quality improvement
Module 15: Risk Management
- Risk identification
- Business risks
- Mitigation planning
- Dependency analysis
- Decision support
Module 16: Business Process Improvement
- Lean concepts
- Process optimization
- Continuous improvement
- Operational efficiency
- Performance measurement
Module 17: Digital Transformation
- Digital business models
- Business transformation
- Process automation
- Technology adoption
- Innovation strategies
Module 18: Business Analysis in Projects
- Project lifecycle
- Project collaboration
- Scope management
- Deliverable planning
- Project documentation
Module 19: Business Analysis Best Practices
- Governance
- Documentation standards
- Collaboration frameworks
- Ethical practices
- Professional development
Module 20: End-to-End Business Analysis Implementation
- Business problem definition
- Requirements gathering
- Process analysis
- Solution evaluation
- Business improvement planning
— 01.2 · Is it right for you?
Who it's for & what's included
Pick a delivery method to see exactly who it suits and everything you receive.
Who it's for
Classroom
Best for learners who want face-to-face tuition and to network with peers in person.
What's included
Everything you get
- ✓ Live instructor on-site
- ✓ Printed workbook & materials
- ✓ Group exercises & case studies
Who it's for
Online Instructor-Led
Best for learners who want a live instructor and a fixed schedule, without the travel.
What's included
Everything you get
- ✓ Live instructor via video call
- ✓ Digital workbook & resources
- ✓ Session recordings
Who it's for
Self-Paced
Best for self-motivated learners who need maximum flexibility around work and life.
What's included
Everything you get
- ✓ On-demand video lessons
- ✓ Interactive quizzes
- ✓ 24/7 access on any device