★★★★★
"The structure, the practice exams, the instructor — all top tier. Passed first try."
AS
Aarti SharmaSenior Project Manager · TCS
— The journey
Course Outline
What the programme covers, module by module.
Module 1: Introduction to Business Analysis
- Business analysis fundamentals
- Role of a Business Analyst
- Business analysis lifecycle
- Core competencies
- Business value
Module 2: Understanding Business Needs
- Business problems
- Business opportunities
- Organizational goals
- Business objectives
- Solution approaches
Module 3: Stakeholder Management
- Identifying stakeholders
- Stakeholder analysis
- Communication planning
- Managing expectations
- Collaboration techniques
Module 4: Requirements Elicitation
- Elicitation techniques
- Interviews
- Workshops
- Observation
- Questionnaires
Module 5: Requirements Analysis
- Functional requirements
- Non-functional requirements
- Requirement prioritization
- Requirement validation
- Requirement documentation
Module 6: Business Process Analysis
- Process mapping
- Process flow diagrams
- Identifying inefficiencies
- Process improvement
- Workflow optimization
Module 7: Documentation Techniques
- Business Requirements Document (BRD)
- Functional Requirements Document (FRD)
- User stories
- Use cases
- Acceptance criteria
Module 8: Data Analysis Fundamentals
- Data collection
- Data interpretation
- Basic analytics
- Decision-making support
- Reporting concepts
Module 9: Solution Assessment
- Solution evaluation
- Gap analysis
- Feasibility analysis
- Risk identification
- Recommendation techniques
Module 10: Communication Skills
- Presentation techniques
- Meeting facilitation
- Business writing
- Negotiation skills
- Conflict resolution
Module 11: Business Analysis Tools
- Microsoft Excel for analysis
- Microsoft Visio basics
- Jira overview
- Confluence overview
- Collaboration tools
Module 12: Agile Business Analysis
- Agile fundamentals
- Scrum overview
- Product backlog
- Sprint participation
- User story management
Module 13: Business Analysis Best Practices
- Requirement traceability
- Change management
- Quality assurance
- Continuous improvement
- Professional ethics
Module 14: End-to-End Business Analysis Process
- Business case development
- Requirement gathering
- Process analysis
- Solution recommendation
- Project documentation
— 01.2 · Is it right for you?
Who it's for & what's included
Pick a delivery method to see exactly who it suits and everything you receive.
Who it's for
Classroom
Best for learners who want face-to-face tuition and to network with peers in person.
What's included
Everything you get
- ✓ Live instructor on-site
- ✓ Printed workbook & materials
- ✓ Group exercises & case studies
Who it's for
Online Instructor-Led
Best for learners who want a live instructor and a fixed schedule, without the travel.
What's included
Everything you get
- ✓ Live instructor via video call
- ✓ Digital workbook & resources
- ✓ Session recordings
Who it's for
Self-Paced
Best for self-motivated learners who need maximum flexibility around work and life.
What's included
Everything you get
- ✓ On-demand video lessons
- ✓ Interactive quizzes
- ✓ 24/7 access on any device