"The structure, the practice exams, the instructor — all top tier. Passed first try."
Course Outline
What the programme covers, module by module.
Module 1: Introduction to AI Meeting Assistants
- AI meeting assistants
- Benefits
- Use cases
- Meeting productivity
- AI capabilities
- Limitations
Module 2: Getting Started with Otter & Fireflies
- Account setup
- Dashboard overview
- Workspace configuration
- User settings
- Subscription plans
- Navigation
Module 3: Recording & Transcription
- Meeting recording
- Live transcription
- Speaker identification
- Language support
- Transcript editing
- File management
Module 4: AI Meeting Summaries
- Automatic summaries
- Key discussion points
- Highlights
- Meeting insights
- Summary customization
- Sharing summaries
Module 5: Action Items & Task Management
- AI-generated action items
- Task assignments
- Follow-up tracking
- Meeting outcomes
- Deadlines
- Accountability
Module 6: Search & Knowledge Management
- Transcript search
- Keyword filtering
- Topic identification
- Conversation history
- Knowledge repository
- Quick retrieval
Module 7: Calendar & Meeting Integrations
- Google Calendar
- Microsoft Outlook
- Zoom integration
- Microsoft Teams
- Google Meet
- Meeting scheduling
Module 8: Collaboration Features
- Shared notes
- Team workspaces
- Comments
- Mentions
- Sharing permissions
- Collaboration workflows
Module 9: AI Productivity Workflows
- Meeting preparation
- Agenda creation
- Note organization
- Workflow automation
- Productivity enhancement
- Daily routines
Module 10: AI Prompting for Meetings
- Prompt writing
- Summary refinement
- Question generation
- Follow-up emails
- Meeting insights
- Prompt templates
Module 11: Reporting & Documentation
- Meeting reports
- Executive summaries
- Client meeting notes
- Project documentation
- Status updates
- Documentation standards
Module 12: Security & Privacy
- Data privacy
- Meeting permissions
- Confidential information
- Compliance basics
- Responsible AI
- Security best practices
Module 13: Real-World Business Use Cases
- Sales meetings
- HR interviews
- Project meetings
- Client discussions
- Training sessions
- Team collaboration
Module 14: Emerging AI Collaboration Trends
- AI agents
- Smart meeting analytics
- Workflow automation
- Productivity tools
- Future workplace AI
- Industry trends
Module 15: Professional AI Meeting Practices
- Meeting best practices
- AI adoption roadmap
- Productivity optimization
- Collaboration standards
- Continuous improvement
- Future-ready workflows
Who it's for & what's included
Pick a delivery method to see exactly who it suits and everything you receive.
Classroom
Best for learners who want face-to-face tuition and to network with peers in person.
Everything you get
- ✓ Live instructor on-site
- ✓ Printed workbook & materials
- ✓ Group exercises & case studies
Online Instructor-Led
Best for learners who want a live instructor and a fixed schedule, without the travel.
Everything you get
- ✓ Live instructor via video call
- ✓ Digital workbook & resources
- ✓ Session recordings
Self-Paced
Best for self-motivated learners who need maximum flexibility around work and life.
Everything you get
- ✓ On-demand video lessons
- ✓ Interactive quizzes
- ✓ 24/7 access on any device