"The structure, the practice exams, the instructor — all top tier. Passed first try."
Course Outline
What the programme covers, module by module.
Module 1: Agile & Scrum Fundamentals
- Agile values
- Agile principles
- Scrum framework
- Scrum lifecycle
- Agile mindset
- Business value
Module 2: Scrum Roles
- Scrum Master role
- Product Owner
- Development Team
- Stakeholder roles
- Team responsibilities
- Cross-functional collaboration
Module 3: Scrum Artifacts
- Product Backlog
- Sprint Backlog
- Product Increment
- Backlog refinement
- Value delivery
- Artifact transparency
Module 4: Scrum Events
- Sprint
- Sprint Planning
- Daily Scrum
- Sprint Review
- Sprint Retrospective
- Event facilitation
Module 5: Scrum Master Responsibilities
- Team facilitation
- Removing impediments
- Coaching teams
- Supporting Product Owner
- Process improvement
- Delivery enablement
Module 6: User Stories & Backlog Management
- User stories
- Story writing
- Acceptance criteria
- Story refinement
- Prioritization
- Backlog management
Module 7: Sprint Planning
- Sprint goals
- Capacity planning
- Sprint backlog creation
- Work breakdown
- Team commitment
- Planning workshops
Module 8: Agile Estimation
- Story points
- Planning Poker
- Relative estimation
- Velocity
- Forecasting
- Estimation best practices
Module 9: Daily Scrum Facilitation
- Meeting facilitation
- Progress tracking
- Impediment identification
- Team coordination
- Daily communication
- Continuous alignment
Module 10: Stakeholder Management
- Stakeholder analysis
- Communication planning
- Expectation management
- Business collaboration
- Reporting
- Relationship management
Module 11: Servant Leadership
- Leadership principles
- Team empowerment
- Decision facilitation
- Coaching mindset
- Trust building
- Leadership development
Module 12: Team Collaboration
- Cross-functional teamwork
- Team communication
- Self-organization
- Accountability
- Collaboration techniques
- Team engagement
Module 13: Agile Metrics
- Velocity
- Burndown charts
- Burnup charts
- Lead time
- Sprint tracking
- Team performance
Module 14: Agile Quality Practices
- Definition of Done
- Acceptance criteria
- Continuous improvement
- Product quality
- Team ownership
- Quality reviews
Module 15: Conflict Resolution
- Conflict identification
- Difficult conversations
- Negotiation
- Mediation
- Team harmony
- Resolution techniques
Module 16: Agile Risk Management
- Risk identification
- Dependency management
- Issue tracking
- Risk mitigation
- Escalation
- Delivery continuity
Module 17: Sprint Review & Retrospectives
- Sprint Review facilitation
- Customer feedback
- Retrospective techniques
- Root cause analysis
- Action planning
- Continuous improvement
Module 18: Agile Communication
- Team communication
- Executive reporting
- Stakeholder updates
- Meeting facilitation
- Feedback management
- Communication strategies
Module 19: Agile Delivery
- Incremental delivery
- Release planning
- Value delivery
- Customer collaboration
- Delivery optimization
- Continuous feedback
Module 20: Scrum Master Tools & Techniques
- Agile boards
- Workflow management
- Collaboration tools
- Sprint tracking
- Documentation
- Productivity techniques
Module 21: Agile Scrum Case Studies
- Scrum implementation
- Sprint planning scenarios
- Team coaching
- Stakeholder collaboration
- Delivery challenges
- Practical exercises
Module 22: Professional Scrum Master Practices
- Leadership excellence
- Team performance improvement
- Agile coaching
- Delivery optimization
- Continuous learning
- Industry best practices
Who it's for & what's included
Pick a delivery method to see exactly who it suits and everything you receive.
Classroom
Best for learners who want face-to-face tuition and to network with peers in person.
Everything you get
- ✓ Live instructor on-site
- ✓ Printed workbook & materials
- ✓ Group exercises & case studies
Online Instructor-Led
Best for learners who want a live instructor and a fixed schedule, without the travel.
Everything you get
- ✓ Live instructor via video call
- ✓ Digital workbook & resources
- ✓ Session recordings
Self-Paced
Best for self-motivated learners who need maximum flexibility around work and life.
Everything you get
- ✓ On-demand video lessons
- ✓ Interactive quizzes
- ✓ 24/7 access on any device