"The structure, the practice exams, the instructor — all top tier. Passed first try."
Course Outline
What the programme covers, module by module.
Module 1: Introduction to Account-Based Marketing
- ABM fundamentals
- Evolution of ABM
- ABM vs traditional marketing
- Benefits of ABM
- Business use cases
- ABM framework
Module 2: Understanding B2B Buying Behavior
- B2B buying journey
- Decision-making units
- Stakeholder mapping
- Customer needs
- Buying triggers
- Relationship building
Module 3: Ideal Customer Profile (ICP)
- ICP fundamentals
- Customer segmentation
- Target account selection
- Market analysis
- Qualification criteria
- Prioritization techniques
Module 4: Buyer Persona Development
- Persona creation
- Role identification
- Pain points
- Buying motivations
- Customer expectations
- Persona mapping
Module 5: Account Research
- Company research
- Industry analysis
- Competitor assessment
- Business intelligence
- Opportunity identification
- Research tools
Module 6: Account Prioritization
- Account scoring
- Opportunity evaluation
- Revenue potential
- Strategic account selection
- Prioritization models
- Planning framework
Module 7: Sales & Marketing Alignment
- Cross-functional collaboration
- Shared objectives
- Communication planning
- Lead handoff
- Pipeline alignment
- Revenue collaboration
Module 8: Personalized Content Strategy
- Personalized messaging
- Content mapping
- Value propositions
- Industry-specific content
- Customer-focused communication
- Content planning
Module 9: Multi-Channel Engagement
- Email outreach
- LinkedIn engagement
- Events and webinars
- Digital advertising
- Direct outreach
- Customer touchpoints
Module 10: Email Marketing for ABM
- Personalized emails
- Account nurturing
- Email sequencing
- Engagement tracking
- Follow-up strategies
- Email optimization
Module 11: Social Selling
- Professional networking
- LinkedIn strategies
- Thought leadership
- Relationship development
- Social engagement
- Brand visibility
Module 12: ABM Campaign Planning
- Campaign objectives
- Campaign structure
- Budget planning
- Resource allocation
- Timeline management
- Execution planning
Module 13: Customer Relationship Management
- CRM fundamentals
- Account tracking
- Contact management
- Customer lifecycle
- Opportunity management
- Relationship maintenance
Module 14: Marketing Automation
- Workflow automation
- Lead nurturing
- Campaign automation
- Customer journeys
- Task automation
- Productivity improvement
Module 15: Account Engagement Analytics
- Engagement metrics
- Account activity monitoring
- Customer interactions
- Performance dashboards
- Reporting
- Insights generation
Module 16: Pipeline & Revenue Analysis
- Pipeline tracking
- Revenue forecasting
- Opportunity analysis
- Conversion metrics
- Sales performance
- Growth measurement
Module 17: Customer Retention Strategies
- Relationship management
- Customer success
- Retention planning
- Upselling opportunities
- Cross-selling strategies
- Long-term engagement
Module 18: ABM Performance Optimization
- Campaign analysis
- Continuous improvement
- Performance benchmarking
- Strategy refinement
- Resource optimization
- ROI improvement
Module 19: Technology for ABM
- ABM platforms
- CRM integration
- Analytics tools
- Data management
- Automation platforms
- Technology evaluation
Module 20: Scaling ABM Programs
- Growth planning
- Team collaboration
- Process standardization
- Expansion strategies
- Operational excellence
- Best practices
Module 21: ABM Strategy Development
- Account strategy creation
- Campaign roadmap
- Performance planning
- Success metrics
- Business alignment
- Strategic execution
Module 22: Capstone ABM Project
- Target account selection
- Personalized campaign design
- Engagement strategy
- Performance measurement
- Business presentation
- Project review
Who it's for & what's included
Pick a delivery method to see exactly who it suits and everything you receive.
Classroom
Best for learners who want face-to-face tuition and to network with peers in person.
Everything you get
- ✓ Live instructor on-site
- ✓ Printed workbook & materials
- ✓ Group exercises & case studies
Online Instructor-Led
Best for learners who want a live instructor and a fixed schedule, without the travel.
Everything you get
- ✓ Live instructor via video call
- ✓ Digital workbook & resources
- ✓ Session recordings
Self-Paced
Best for self-motivated learners who need maximum flexibility around work and life.
Everything you get
- ✓ On-demand video lessons
- ✓ Interactive quizzes
- ✓ 24/7 access on any device